Pros
-There is an opportunity to learn new information and increase your skill set on almost a daily basis. Rich environment for intellectually curious people. You will have to teach yourself though, as the management, in most cases, won't help you. -The people actually doing the work are very engaging and interesting. They are people you want to hang out and interact with on a regular basis.
Cons
-Some of the senior level executives don't know how to create a collaborative environment. There is a decent amount of yelling, make sure you have really thick skin if you decide to join the team. -HT would rather spend money on high priced vendors than hire additional staff members to handle the work load. Most of the departments are overworked and are forced to take on more work regardless. Some employees experience a high amount of stress on a somewhat regular basis. -Senior level managers seem to favor some employees over others. -Organization struggles with customer satisfaction. -Most staff members don't have a clear understanding of their roles and responsibilities and it only gets worse the longer you work at HT. -Quality process improvement is needed in almost every department. Most departments struggle to operate efficiently.