Is Hilton Garden Inn a good company to work for?

Hilton Garden Inn has an overall rating of 3.5 out of 5, based on over 2,147 reviews left anonymously by employees. This rating has been stable over the past 12 months. 64% of employees would recommend working at Hilton Garden Inn to a friend and 55% have a positive outlook for the business. The best reviews about Hilton Garden Inn have been left by employees working as General Manager , Sales Coordinator and Server/Waiter .

Does Hilton Garden Inn pay their employees well?

According to anonymously submitted Glassdoor reviews, Hilton Garden Inn employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at Hilton Garden Inn. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at Hilton Garden Inn?

64% of Hilton Garden Inn employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Hilton Garden Inn 3.4 out of 5 for work life balance, 3.3 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Hilton Garden Inn?

Front Desk Agent (227) , Housekeeper (84) , Front Desk Receptionist (75) , Night Auditor (49) , Server (49) , Guest Service Agent (43) , Bartender (41) , Server/Bartender (41) , Night Auditor/Front Desk Agent (31) , Front Office Manager (28) , General Manager (26) , Guest Service Representative (26) , Server/Waiter (26) , Banquet Server (25) , Line Cook (24)

What are the pros of working at Hilton Garden Inn according to real employee reviews?

"Really good benefit and discounts" ((in 110 reviews)); "Great people and product that is conducive to Hilton standards." ((in 97 reviews)); "Some of the best reason to work at the Hilton garden inn is we have some great staff.and" ((in 70 reviews)); "Great coworkers to work with" ((in 55 reviews)); "There is a good work environment" ((in 23 reviews))

What are the cons of working at Hilton Garden Inn according to real employee reviews?

"Poor management and hours I think" ((in 180 reviews)); "Low pay and old equipment" ((in 122 reviews)); "Long hours and sometimes stressful" ((in 47 reviews)); "Managers don't allow employees lunch breaks for shifts 8+ hours" ((in 34 reviews)); "Received no training at all, though was promised it." ((in 20 reviews))

What are the top reviewed Hilton Garden Inn locations?

New York , Charlotte , Houston , Atlanta , Orlando , Chicago , Albany , Dallas , Cleveland , Denver , Austin , Nashville , Tampa , Phoenix , San Diego , Pittsburgh , Miami , Columbia , Boise , Manhattan , Tallahassee , McLean , Rochester , Milwaukee , San Marcos , Fort Worth , Minneapolis , Manchester , New Orleans , Philadelphia

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Hilton Garden Inn

Part of Hilton

Hilton Garden Inn reviews

3.5

64% would recommend to a friend

(1,989 total reviews)

Christopher Nassetta

78% approve of CEO

55% positive business outlook

Ratings by category

3.8

Diversity & inclusion

3.4

Work/Life balance

3.3

Culture & values

3.1

Senior management

3.1

Compensation and benefits

3.1

Career opportunities

Hilton Garden Inn has an employee rating of 3.5 out of 5 stars, based on 1,989 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hilton Garden Inn employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

1.0

Jan 15, 2024

Terrible management. No accountability

Front desk associate

Recommend

CEO approval

Business Outlook

Pros

There are no pros at this place of employment

Cons

Dreadful experience at working at this hotel. Was forced at the door by management and HR for speaking my mind and telling them that they did not hold other employees accountable for treating other employees like garbage. Was told I was a hothead and couldn't keep my cool, but there are numerous other people who worked at the hotel who would lose their cool all the time (including the maintenance manger). I guess full-time employees get a pass to make mistakes vs part-time employees

5.0

Jan 14, 2024

Fabulous place to work

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Good team and supportive management

Cons

I think they need to up the pay a little bit more.

3.0

Jan 11, 2024

job is okay

Auditor

Recommend

CEO approval

Business Outlook

Pros

not strict on uniform dress code

Cons

1. for this position the company pays a lot less compared to other hotels in boston 2. it is an airport hotel so it is very very busy 10 out of 12 months in the year.

Viewing 340 - 342 of 1,989 Reviews

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Ratings by demographic groups

Reviews by job title

Terrible management. No accountability

Fabulous place to work

job is okay

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