Is Hilton Garden Inn a good company to work for?

Hilton Garden Inn has an overall rating of 3.6 out of 5, based on over 2,145 reviews left anonymously by employees. This rating has increased by 2% over the last 12 months. 67% of employees would recommend working at Hilton Garden Inn to a friend and 56% have a positive outlook for the business. The best reviews about Hilton Garden Inn have been left by employees working as General Manager , Sales Coordinator and Server/Waiter .

Does Hilton Garden Inn pay their employees well?

According to anonymously submitted Glassdoor reviews, Hilton Garden Inn employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at Hilton Garden Inn. This rating has been stable over the past 12 months.

How satisfied are employees working at Hilton Garden Inn?

67% of Hilton Garden Inn employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Hilton Garden Inn 3.4 out of 5 for work life balance, 3.3 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Hilton Garden Inn?

Front Desk Agent (227) , Housekeeper (84) , Front Desk Receptionist (75) , Night Auditor (49) , Server (49) , Guest Service Agent (43) , Server/Bartender (41) , Bartender (40) , Night Auditor/Front Desk Agent (31) , Front Office Manager (28) , General Manager (26) , Guest Service Representative (26) , Server/Waiter (26) , Banquet Server (25) , Line Cook (24)

What are the pros of working at Hilton Garden Inn according to real employee reviews?

"great benefits and not a bad job" ((in 111 reviews)); "Great people and product that is conducive to Hilton standards." ((in 95 reviews)); "Some of the best reason to work at the Hilton garden inn is we have some great staff.and" ((in 65 reviews)); "Great coworkers to work with" ((in 57 reviews)); "Great environment and relationships with staff" ((in 19 reviews))

What are the cons of working at Hilton Garden Inn according to real employee reviews?

"Poor management and hours I think" ((in 180 reviews)); "Pay is low and no direction" ((in 121 reviews)); "Long hours and sometimes stressful" ((in 48 reviews)); "Managers don't allow employees lunch breaks for shifts 8+ hours" ((in 33 reviews)); "There is no work life balance when you advance unless your an AGM or GM." ((in 20 reviews))

What are the top reviewed Hilton Garden Inn locations?

New York , Charlotte , Houston , Atlanta , Orlando , Chicago , Albany , Dallas , Cleveland , Denver , Austin , Nashville , Tampa , Phoenix , San Diego , Pittsburgh , Miami , Columbia , Boise , Manhattan , Tallahassee , McLean , Rochester , Milwaukee , San Marcos , Fort Worth , Minneapolis , Manchester , New Orleans , Philadelphia

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Hilton Garden Inn

Part of Hilton

Hilton Garden Inn reviews

3.6

67% would recommend to a friend

(1,987 total reviews)

Christopher Nassetta

78% approve of CEO

56% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (1,987 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Hilton Garden Inn has an employee rating of 3.6 out of 5 stars, based on 1,987 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hilton Garden Inn employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.6 stars).

Reviews by job title

2K reviews

5.0

Apr 20, 2025

Job review

Front desk receptionist

Recommend

CEO approval

Business Outlook

Pros

Well organized policies Fair treatment of guests Respectable workplace

Cons

Cog in wheel Limited Flexibility

5.0

Apr 14, 2025

Great place to work

Bartender

Recommend

CEO approval

Business Outlook

Pros

Good management Coworkers are helpful Great guest experience

Cons

No complains about this company so far

3.0

Apr 14, 2025

Front Desk Agent

Front desk agent

Recommend

CEO approval

Business Outlook

Pros

Great environment, meet people daily and get to interact with in a positive, professional way.

Cons

Training does not have a clear approach, management

Viewing 115 - 117 of 1,987 Reviews

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