Is Hilton Garden Inn a good company to work for?

Hilton Garden Inn has an overall rating of 3.6 out of 5, based on over 2,144 reviews left anonymously by employees. This rating has increased by 2% over the last 12 months. 67% of employees would recommend working at Hilton Garden Inn to a friend and 56% have a positive outlook for the business. The best reviews about Hilton Garden Inn have been left by employees working as General Manager , Sales Coordinator and Server/Waiter .

Does Hilton Garden Inn pay their employees well?

According to anonymously submitted Glassdoor reviews, Hilton Garden Inn employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at Hilton Garden Inn. This rating has been stable over the past 12 months.

How satisfied are employees working at Hilton Garden Inn?

67% of Hilton Garden Inn employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Hilton Garden Inn 3.4 out of 5 for work life balance, 3.4 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Hilton Garden Inn?

Front Desk Agent (227) , Housekeeper (84) , Front Desk Receptionist (75) , Night Auditor (49) , Server (49) , Guest Service Agent (43) , Server/Bartender (41) , Bartender (40) , Night Auditor/Front Desk Agent (31) , Front Office Manager (28) , General Manager (26) , Guest Service Representative (26) , Server/Waiter (26) , Banquet Server (25) , Line Cook (24)

What are the pros of working at Hilton Garden Inn according to real employee reviews?

"great benefits and not a bad job" ((in 102 reviews)); "Great people and product that is conducive to Hilton standards." ((in 99 reviews)); "Some of the best reason to work at the Hilton garden inn is we have some great staff.and" ((in 70 reviews)); "Great coworkers to work with" ((in 52 reviews)); "Flexible scheduling is available" ((in 18 reviews))

What are the cons of working at Hilton Garden Inn according to real employee reviews?

"Poor management and hours I think" ((in 177 reviews)); "Low pay and old equipment" ((in 125 reviews)); "Long hours and sometimes stressful" ((in 47 reviews)); "Managers don't allow employees lunch breaks for shifts 8+ hours" ((in 35 reviews)); "No training" ((in 21 reviews))

What are the top reviewed Hilton Garden Inn locations?

New York , Charlotte , Houston , Atlanta , Orlando , Chicago , Albany , Dallas , Cleveland , Denver , Austin , Nashville , Tampa , Phoenix , San Diego , Pittsburgh , Miami , Columbia , Boise , Manhattan , Tallahassee , McLean , Rochester , Milwaukee , San Marcos , Fort Worth , Minneapolis , Manchester , New Orleans , Philadelphia

Hilton Garden Inn reviews

3.6

67% would recommend to a friend

(1,986 total reviews)

Christopher Nassetta

78% approve of CEO

56% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (1,986 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Hilton Garden Inn has an employee rating of 3.6 out of 5 stars, based on 1,986 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hilton Garden Inn employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.6 stars).

Reviews by job title

2K reviews

5.0

Sep 18, 2017

Great Brand!

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Growing brand within Hilton, very strong with business travellers, great standards, easy tools to use for revenue generation.

Cons

Franchise don't have to use everything Hilton dictates which sometimes can be challenging

4.0

Jul 17, 2017

Night Auditor

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Efficient, order, Good place and working environment.

Cons

More time for personal life and of course better opportunities to share

2.0

Apr 18, 2017

A Big NO-NO. Avoid this place at all costs.

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Most staff/ employees are good and hard working. Location is good too!

Cons

The hotel is owned and managed by Valor Hospitality which is by far the worst management I have ever worked for. Their treatment of staff and their managers is shocking. Modern day slavery comes to mind. Especially people in senior management treats managers and staff like they are nothing. Everyone is overworked and under appreciated in this place. Extremely high on staff turnover and I am not surprised at all, the staff treatment is shocking, they still treat staff like it's 1960-70's. This was a Hilton managed hotel and I have only heard positive things regarding that but since Valor took over it only went downhill. Would not recommend one bit to work there.

Viewing 1957 - 1959 of 1,986 Reviews

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Hotel Front Desk Receptionist

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