Is Hilton Garden Inn a good company to work for?

Hilton Garden Inn has an overall rating of 3.5 out of 5, based on over 2,146 reviews left anonymously by employees. This rating has been stable over the past 12 months. 63% of employees would recommend working at Hilton Garden Inn to a friend and 55% have a positive outlook for the business. The best reviews about Hilton Garden Inn have been left by employees working as General Manager , Sales Coordinator and Server/Waiter .

Does Hilton Garden Inn pay their employees well?

According to anonymously submitted Glassdoor reviews, Hilton Garden Inn employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at Hilton Garden Inn. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at Hilton Garden Inn?

63% of Hilton Garden Inn employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Hilton Garden Inn 3.4 out of 5 for work life balance, 3.3 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Hilton Garden Inn?

Front Desk Agent (227) , Housekeeper (84) , Front Desk Receptionist (75) , Night Auditor (49) , Server (49) , Guest Service Agent (43) , Server/Bartender (41) , Bartender (40) , Night Auditor/Front Desk Agent (31) , Front Office Manager (28) , General Manager (26) , Guest Service Representative (26) , Server/Waiter (26) , Banquet Server (25) , Line Cook (24)

What are the pros of working at Hilton Garden Inn according to real employee reviews?

"great benefits and not a bad job" ((in 107 reviews)); "Great people and product that is conducive to Hilton standards." ((in 95 reviews)); "Some of the best reason to work at the Hilton garden inn is we have some great staff.and" ((in 66 reviews)); "Great coworkers to work with" ((in 54 reviews)); "Flexible scheduling is available" ((in 24 reviews))

What are the cons of working at Hilton Garden Inn according to real employee reviews?

"Poor management and hours I think" ((in 183 reviews)); "Low pay and old equipment" ((in 120 reviews)); "Long hours and sometimes stressful" ((in 51 reviews)); "Managers don't allow employees lunch breaks for shifts 8+ hours" ((in 31 reviews)); "Poor upper management." ((in 20 reviews))

What are the top reviewed Hilton Garden Inn locations?

New York , Charlotte , Houston , Atlanta , Orlando , Chicago , Albany , Dallas , Cleveland , Denver , Austin , Nashville , Tampa , Phoenix , San Diego , Pittsburgh , Miami , Columbia , Boise , Manhattan , Tallahassee , McLean , Rochester , Milwaukee , San Marcos , Fort Worth , Minneapolis , Manchester , New Orleans , Philadelphia

Hilton Garden Inn reviews

3.5

63% would recommend to a friend

(1,988 total reviews)

Christopher Nassetta

78% approve of CEO

55% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Hilton Garden Inn has an employee rating of 3.5 out of 5 stars, based on 1,988 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hilton Garden Inn employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.6 stars).

Reviews by job title

2K reviews

2.0

Apr 8, 2025

Job security

Agm-operations

Recommend

CEO approval

Business Outlook

Pros

Nice hotel, great location across from OSU Stadium, good frontline employees

Cons

Micro Management, does not follow the counseling and coaching process. To much drama and behind the back talking about others.

1.0

Apr 2, 2025

Dropped Suddenly Without Any Word

Front desk associate

Recommend

CEO approval

Business Outlook

Pros

Decent hours, access to soda and coffee, opportunity to gain Hilton Honors points

Cons

Flaky managers, revolving door of employees, callous co-workers, poor communication, improper maintenance, tremendous lack of support, confusing booking system, entitled Hilton Honors guests

2.0

Apr 1, 2025

It's a good experience

Assistant manager

Recommend

CEO approval

Business Outlook

Pros

It's a good brand to work for

Cons

The brand is a mid-level brand but does not have too much room to grow

Viewing 271 - 273 of 1,988 Reviews

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Jobs at Hilton Garden Inn