Is Hilton Grand Vacations a good company to work for?

Hilton Grand Vacations has an overall rating of 3.2 out of 5, based on over 1,677 reviews left anonymously by employees. This rating has decreased by 7% over the last 12 months. 45% of employees would recommend working at Hilton Grand Vacations to a friend and 42% have a positive outlook for the business. The best reviews about Hilton Grand Vacations have been left by employees working as Sales Gallery Coordinator , Sales Manager and Marketing Executive .

Does Hilton Grand Vacations pay their employees well?

According to anonymously submitted Glassdoor reviews, Hilton Grand Vacations employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at Hilton Grand Vacations. This rating has decreased by 7% over the last 12 months.

How satisfied are employees working at Hilton Grand Vacations?

45% of Hilton Grand Vacations employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Hilton Grand Vacations 3.2 out of 5 for work life balance, 3.0 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Hilton Grand Vacations?

Sales Executive (62) , Sales Representative (62) , Sales Associate (50) , Front Desk Agent (37) , Outbound Sales Representative (37) , Sales (26) , Call Transfer Agent (24) , Customer Service Representative (24) , Inbound Sales Representative (23) , Club Counselor (17) , Marketing Executive (17) , Marketing Coordinator (16) , Vacation Advisor (15) , Marketing Representative (14) , Vacation Counselor (14)

What are the pros of working at Hilton Grand Vacations according to real employee reviews?

"The benefits and hotel discount perks are great but the company goes above and beyond to make HGV the best place to work in Orlando." ((in 219 reviews)); "Great pay a challenge everyday" ((in 84 reviews)); "Great people and management to work with." ((in 66 reviews)); "If you're really aggressive and pushy you can make good money" ((in 43 reviews)); "Good training and hotel discounts" ((in 35 reviews))

What are the cons of working at Hilton Grand Vacations according to real employee reviews?

"term planning and poor management." ((in 102 reviews)); "Managers not capable of managing and as a result employees not happy and looking elsewhere." ((in 34 reviews)); "The favoritism is disgraceful and disgusting." ((in 32 reviews)); "NO leadership at all and easily the worst Site manager i have come across in many decades of working..Look at the reviews/scores on Indeed before you apply !!" ((in 23 reviews)); "Commission only" ((in 20 reviews))

What are the top reviewed Hilton Grand Vacations locations?

Orlando , Las Vegas , Honolulu , New York , Myrtle Beach , Waikoloa , Virginia Beach , Washington , Chicago , Carlsbad , Scottsdale , Charleston , Park City , Williamsburg , Sedona , Waikïkï , Waikoloa Village , Branson , Banner Elk , Los Angeles , Miami , Kissimmee , Atlanta , Summerlin , Charlotte , Austin , Dallas , Houston , South Lake Tahoe , Denver

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Hilton Grand Vacations

Hilton Grand Vacations reviews

3.2

45% would recommend to a friend

(1,611 total reviews)

Mark Wang

58% approve of CEO

42% positive business outlook

Ratings by category

3.7

Diversity & inclusion

3.4

Compensation and benefits

3.2

Work/Life balance

3.2

Career opportunities

3.0

Culture & values

2.9

Senior management

Hilton Grand Vacations has an employee rating of 3.2 out of 5 stars, based on 1,611 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hilton Grand Vacations employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

2.0

Jul 31, 2012

The constant change is not for the better of the employees nor is the constant change in pay.

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

The environment is very nice the fellow employees make the place bearable. The workplace is a state of the art building brand new everything.

Cons

Constant Micromanagement, Cannot take a bathroom break without someone having to know.

3.0

Jul 16, 2012

Inbound Call Representative-Call Transfer

Call transfer-inbound vacation advisor

Recommend

CEO approval

Business Outlook

Pros

Great hours Very easy going management Dunkin Donuts every Friday Hotel comps/benefits Very Low "pressured" sales

Cons

Starting pay is a joke--$8/hr or $10/hr for night shift (you'll see why as you continue to read) Commission plan is a little unfair; you don't get paid on each deal until you reach 6 deals (or 4 deals for night shift)--You'll hear all the time during training that "you'll make a ton of money" when in reality, its somewhat difficult to make a decent paycheck for the work you put in. You only get paid for a weeks worth of deals--example you sell 8 deals, you make $80 on top of your $8/hr salary. Although the hours are great, everyone there works two jobs cause the compensation plan doesn't pay you on every deal.

4.0

Jul 2, 2012

Demanding and rewarding.

Training supervisor

Recommend

CEO approval

Business Outlook

Pros

The satisfaction you get with every sale closed is very humbling.

Cons

Having to meet sales quotas.

Viewing 1585 - 1587 of 1,611 Reviews

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Jobs at Hilton Grand Vacations

Vacation Sales Representative

HGV Vacation Sales Rep

Vacation Sales Ambassador

Vacation Sales Ambassador

Vacation Sales Representative

Morgantown, WV

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Hilton Grand Vacations

Hilton Grand Vacations reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

The constant change is not for the better of the employees nor is the constant change in pay.

Inbound Call Representative-Call Transfer

Demanding and rewarding.

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