Hilton Server/Waitress reviews

3.4

45% would recommend to a friend

(20 total reviews)
avatar

Christopher Nassetta

100% approve of CEO

6% positive business outlook

Server/Waitress employees have rated Hilton with 3.4 out of 5 stars, based on 20 company reviews on Glassdoor. This indicates that most Server/Waitress professionals have a good working experience there. Hilton is rated in line with the average (within 1 standard deviation) by Server/Waitress professionals compared to other employers within the Hotels & Travel Accommodation industry (3.6 stars).

Reviews by job title

20 reviews
3.0
Feb 26, 2025
Recommend
CEO approval
Business Outlook

Pros

Good money while the convention center is in use. Lots of different groups of people coming in and providing business. Cafeteria one meal per shift provided. Parking provided one of the biggest perks of all especially for downtown.

Cons

Extremely understaffed. You will be treated like a laborer and nothing more. Don’t get any ideas regarding creativity or implementing any part of your own vision into your workplace because it will not happen. You’re not here to make waves you’re just here to be a laborer. You are just a number. Labor can be replaced. Mostly middle-aged people working here not really a place for young people. Food and beverage management is pretty good unless you’re in the kitchen or working banquet kitchen. Working at the pool during the summer as of bartender might seem dreamy, but it’s actually a snooze.

1.0
Feb 12, 2025
Recommend
CEO approval
Business Outlook

Pros

literally nothing at all, not worth it.

Cons

worked back to back 14 hour shifts with no staff food and minimum break, constant changeover of management, sexism and horrible work culture for women to be in.

4.0
Nov 14, 2024
Recommend
CEO approval
Business Outlook

Pros

good pay, meals included, relatively easy to learn job

Cons

long standing hours, demanding customers

Viewing 4 - 6 of 20 Reviews

Glassdoor has 13,667 Hilton reviews submitted anonymously by Hilton employees. Read employee reviews and ratings on Glassdoor to decide if Hilton is right for you.