Hilton reviews

When working at such a large organization, it's easy to come across gaps in communication. I found that on the occasions corporate does in fact communicate relevant information, department heads at the property level do not pass it along to the rest of the staff, resulting in a sense of lack of direction. I'd like to know what direction the company is going in but no one communicates it until something goes terribly wrong. It is a very reactive environment. I can't speak for all of the properties but it seems like the one I work at has a lot of management lacking severely in management skills and leadership skills. There are a few exception of course. Additionally, I have run across more computer illiterate and technology illiterate folks than I ever though existed. Etiquette of all sorts (such as email, professional, phone) doesn't seem to be something Hilton Hotels is concerned with.

Micromanagement Gaslighting Lies Overworked Unrealistic expectations At Hilton you are expected to be a pawn in someone else's scheme. An original thought will lead you down a bad path. You are expected to detail every task you complete in order to send management a summary of what you do weekly. You are a ticket taker, solely there for someone else's gain. If you try to offer a perspective, alternative solution or a realistic timeline, you will be publicly ridiculed, shamed and punished. To the point that after ~50% of meetings, you will leave sobbing. You are in constant unproductive meetings (9-14/day). When suggesting to reduce or consolidate the number of meetings per topic, someone will talk to leadership about your inability to fit in with the Hilton culture and blame you for the departments failure. Employees are silenced and in constant fear of being patronized publicly. Stay away.