Hilton reviews

3.8

74% would recommend to a friend

(11,538 total reviews)
avatar

Christopher Nassetta

85% approve of CEO

63% positive business outlook

Hilton has an employee rating of 3.8 out of 5 stars, based on 11,538 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hilton employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.6 stars).

Reviews by job title

12K reviews
5.0
Dec 7, 2016
Recommend
CEO approval
Business Outlook

Pros

Hilton truly has a truly balanced approached to business, which includes valuing guests and employees whilst not losing site of the commercial commitments. Good systems and support round out the best employer I have worked for. Having met the Global CEO, its uplifting to see your leader lives the values.

Cons

No down side of note

avatar
Hilton Response
9y
Thank you for taking the time to give us a review and provide some feedback. We appreciate you exemplifying our values and sharing our vision of hospitality in everything you do. Keep up the great work!
5.0
Dec 5, 2016

Hotel Manager

Recommend
CEO approval
Business Outlook

Pros

Opportunity to grow in your career. Better training facilities. Retirement benefits and intelligent and supportive Managers.

Cons

Benefits are not according to the competitors . Better salary package and all perks should be inline with other Hilton Properties.

avatar
Hilton Response
9y
Thank you for taking the time to submit a review and provide comments about our benefits. Hilton remains competitive in the industry and is proud of its established culture by working hard to be able to offer the best possible benefits to our Team Members. But while we work diligently to satisfy many, there are those few that we simply are unable to satisfy. If you would like any further assistance in addressing these concerns, please reach out to your HR team or direct manager. Thank you again for your feedback and for your service to Hilton.
4.0
Dec 4, 2016
Recommend
CEO approval
Business Outlook

Pros

Benefits, staff rates, flexibility and sounds WOW on your CV

Cons

Pay rate, management, organisation of work activities

avatar
Hilton Response
9y
Thank you for taking the time to give us a review and provide some feedback. We appreciate you exemplifying our values and sharing our vision of hospitality in everything you do. Keep up the great work!
Viewing 11131 - 11133 of 11,538 Reviews

Glassdoor has 13,644 Hilton reviews submitted anonymously by Hilton employees. Read employee reviews and ratings on Glassdoor to decide if Hilton is right for you.