Hilton reviews

3.9

74% would recommend to a friend

(11,529 total reviews)
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Christopher Nassetta

85% approve of CEO

63% positive business outlook

Hilton has an employee rating of 3.9 out of 5 stars, based on 11,529 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hilton employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.6 stars).

Reviews by job title

12K reviews
4.0
Jul 14, 2016

Guest Relations Manager

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good room for development and training

Cons

Starting salary was low and most of the time location is in a premium area of a city

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Hilton Response
9y
Thank you for taking time to provide us an overall review of your work along with feedback. We are proud to offer robust, comprehensive training programs to further professional growth and development, and are glad you enjoyed this while with us. We thank you for your service and wish you luck in your future endeavors.
5.0
Jul 11, 2016

Assistant Director of Security

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Here is great place to work

Cons

I couldn't find any problem

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Hilton Response
9y
Thank you for taking the time to provide us with your feedback and this review. Your comments are appreciated and valued. Hilton works diligently to promote a positive working environment and a culture that embraces all of our values. We are glad you find this the right fit for you and wish you continued success and enjoyment in your role.
3.0
Jul 9, 2016

Food and Beverage Assistant

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

A diverse team, friendly staff and generally pleasant customers.

Cons

Pay is not great.. around £6.25/hour. (Under 21s) You will rarely speak/see management. Rotas go up every Saturday, for the following week, making your weeks unpredictable, and 0 hour contracts for all part timers make it had to budget your money for the month.

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Hilton Response
9y
Thank you for providing us with your feedback. We appreciate your candor. Though we strive to promote a positive working environment, it sounds from your remarks that there could be opportunities for improvement. Please know your comments have been shared with leadership. Thank you again for taking the time to share your thoughts with us.
Viewing 11206 - 11208 of 11,529 Reviews

Glassdoor has 13,633 Hilton reviews submitted anonymously by Hilton employees. Read employee reviews and ratings on Glassdoor to decide if Hilton is right for you.