Hobby Lobby reviews

3.2

45% would recommend to a friend

(4,939 total reviews)
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David Green

45% approve of CEO

44% positive business outlook

Hobby Lobby has an employee rating of 3.2 out of 5 stars, based on 4,939 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hobby Lobby employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

5K reviews
2.0
Sep 7, 2011
Recommend
CEO approval
Business Outlook

Pros

Closed Sundays. (You might have to work a few per year anyway.) Close at least by 8pm (unless you work in TX in Nov/Dec. then 9pm) Still some autonomy as a store manager. Bonus structure is sort of fair. Pretty good benefits and 401k match. Christian owned so you don't have to hide your faith.

Cons

As a mgr/co-mgr it is all about whom your DM and RVP are. I've had numerous different DMs and current one is by far best people person. Is the exception though. Most "upper mgmt" have no idea how to help you solve your problems in store any better than you do. That autonomy can be good, but can be bad too. $12 for FT associates and a quota we are expected to fill. WHY? You have no idea how much seasonal freight you are going to get til it shows up and you are drowning in it. For the love of Pete, plan ahead at corp. and d.c.!! We receive this years Christmas trees starting as early as March, every year. Not a couple of boxes either, but hundreds and hundreds of 80lb boxes you get to warehouse for 9 months! YAY! There is no benefit to increasing your sales or running a higher volume store. You won't get paid more and it is only more difficult. No,( before you say it), Sales does not cure All! There is no plan ahead (it appears) at corporate. We will receive 4-5 major resets in various departments at once, and have to get them completed in a 2 week time period with the same associates that cashier, order, stock freight, cut fabric, frame pictures, zone their depts, put away returns, provide customer service, and clean. Oh yeah, make sure you don't overspend on payroll too! Another poster stated that the cogs in this wheel are easily interchangeable. So true for managers too. Always worrying over a threat of a visit. As another poster said, 9 times out of ten, it doesn't happen. But that's okay because I stayed til close just in case. It's alright, my family time is irrelevant! As above, the work/family time balance seems to be a constant struggle with HL. I used to think it was just my immediate supervisors in the past that wanted me to work all the time to help the company at my family's expense. But now I think that the years of the Executive family silence on this subject speaks volumes. They don't care. In all honesty, if you are permanently single, have no kids, or are at least unhappily married, this may be the job for you because they will NEVER stop wanting MORE from you!!! Some specific things that I can't stand exclusive to HL: Top Caps Clean up and Clean up trucks (or lack thereof) Christmas trees showing up in the spring and summer Phase 2 showing up in the summer (We CAN't put it out at all til November!!! AAAAHHHH!) Closing projects The phrase "stay later to get caught up" Fabric departments Needlework departments (How can this department make any $ for the company, Really?) The phrase 'I can't believe you are putting Christmas out Already!" 5,000,000,000,000,000 different types of display fixtures. Simplify already! Cashier errors and register training on the adding machines, I mean, registers. Monthly Audits. Nothing like having every inch of your store audited by someone that has never been a store manager. Inventory Prep. Better than it used to be, but still such overkill. Moving counters once a year. How many times can you pry loose, lift, roll, drop, and bump something that was never meant to move? Returns - Surprise! Many customers want to borrow the mdse. How about a restocking fee? Anybody??? Regardless of whether I caused the problem(s) in my store or not, I have to fix it and pay for it = More payroll = Less bonus$ More hours for me = :( . I wonder, does the braintrust that approves sending out 4-5 layouts at once or 6 gazillion boxes of Christmas in July work late and on their days off? Doubt it. I remember a certain CEO stating that we had the most difficult jobs in the company. Is that like telling a cop that and then giving them the standard 2.5% raise? Cause that's the raise we get in salary mgmt, while hourly FT associates got 8% this year, and between 10-20% the previous 2 years in most cases. Hey, if you are thinking of working here and think this stuff sounds untrue, just call up your nearest HL and ask the mgr or co-mgr about it.

1.0
Aug 18, 2011
Recommend
CEO approval
Business Outlook

Pros

Decent pay and great co-workers. Flexible scheduling for students. A good "starter" job for those between high school and college, or retirees looking to fill a few hours.

Cons

This is not a company to build a career with. There is no upward mobility. The management is terrible. Neoptism is rampant in this company. There is no future for young, educated professionals working with Hobby Lobby. Unless you are willing to brown nose and backstab your way up, count on never getting promoted. The company's motto seems to be "Do more with less". There are never enough employees to finish the work that must be done. Management treats everyone as though they were naughty kindergarteners, with vague disapproval and disappointment. There is no opportunity for discussion or compromise. No fear of firing, though. The company will do whatever it can to prevent having to pay out unemployment. "Dissenters" and "troublemakers" are simply demoted, their hours made as uncomfortable as possible, and given impossible tasks to complete until they get fed up and leave. There is never enough time to finish the work allotted. Company execs seem much more concerned with the image and appearance of the store (and whether customers might, god forbid, witness employees actually working on things) than in efficiency and productivity. Getting the proper tools and equipment to do the work properly is next to impossible. Mentioning that you cannot get the proper tools or enough time or enough people to do the job is labeled "complaining". Employees are treated as interchangeable cogs in the machine with no regard to their personal backgrounds, skills, or education. Employees are not allowed to make eye contact, speak with, or acknowledge company executives when they visit, or to page each other by name over the intercom when execs are in the store. Rules change constantly, often from day to day, over the most incredibly minuscule nit-picky details, though this is rarely communicated clearly by management. Upper management strives to create a culture of fear, where employees are frequently told they must work extra hard because an exec will be visiting. Nine times out of ten, the visit never occurs. "Motivation" consists of telling employees they are not working hard enough or fast enough, that they make too many mistakes or are not "team players". There is no incentive to try harder or do better. The best you can produce is never good enough. There is a constant feeling that management is waiting to catch you doing something wrong so they can justify the way they treat the people under them. "Training" consists of watching company-produced videos on how to catch people stealing at the till, whether you work the registers or not. There is no safety equipment to unload the trucks. Employees are not provided with proper footwear or gloves. The overall environment is designed to crush out any vestige of creativity or individuality for the sake of conformity. Do not be fooled by the "Christian company" line. It's a flat out lie. No true Christian would treat the people beneath them the way Hobby Lobby treats its employees. With the exception of a job where I very nearly filed a sexual harassment suit against my employer upon leaving, this is hands down one of the worst set of managers I have ever had to work with.

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