Hobby Lobby reviews

3.2

45% would recommend to a friend

(4,939 total reviews)
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David Green

44% approve of CEO

44% positive business outlook

Hobby Lobby has an employee rating of 3.2 out of 5 stars, based on 4,939 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hobby Lobby employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

5K reviews
3.0
Mar 17, 2011

Would not give enough hours

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Glad they are closed on Sunday

Cons

Not enough hours promised more

1.0
Mar 15, 2011
Recommend
CEO approval
Business Outlook

Pros

- You get the opportunity to meet some great people (co-workers). - Learn about all kinds of hobbies you didn't know about before.

Cons

- Even if you meet co-workers you like and want to hang out with, other co-workers will get angry that you don't invite them on outings or will cause drama just to give them something to do. - Cashiers are always on register and are never given the opportunity to go anywhere else in the store, except on the rare occasions you're sent to open send out, and even then you're first call when a back up cashier is needed. - Some employees are treated better then others. (i.e. dress code/ no visible tattoos/piercings is strictly enforced with some employees, while not so much with others) - A general lack of acknowledgment of employees strong points/willingness to learn other areas of the store. (i.e. cashier with a prior knowledge of jewelry making kept on register when someone is needed in the jewelry department. Management runs the department, despite their lack of knowledge on the subject.) - District managers rarely, if ever, take the time to ask employees how they enjoy working there or if the management is doing everything possible to make the company an enjoyable place to work. - Managers will often say they will handle an issue you have, but won't until the 2nd or 3rd time you complain. - Not nearly enough employees scheduled at any given time. You'll be lucky to have 5 employees at a time, and more then 15 total on your staff. - Managers will take quite a bit of time getting there if you call them for something. Even then, they will most likely call you before they even come up and ask what you need. 9 times out of 10, the customer will get disgusted with waiting and decide they don't want the item that bad, assuming they haven't walked out while waiting in line. - Sometimes you will be left without a back up cashier at all, cause they will all be on lunch or unloading the truck, so you will have 6, 7, 8 people in line with full carts, sometimes 2 carts cause they are small, and have to clear the line out yourself. Managers can run any register, but they often don't. - Whoever hires store managers doesn't do much in the way of background checks. Several stores have had corrupt store managers that have ended up getting fired for accepting bribes, having affairs with employees, and various other activities. - No scanners make things challenging. It's not necessarily a con, because after a while you get used to it, but customers often get mad that there are no scanners and absolutely everything, right down to whats on sale, is manual. Whether an item is included in the sale or not, if not clearly included, if often at the cashiers' discretion. If the customer doesn't agree, they make you call a manager, who will give the customer the sale just to appease them. - Signs are sometimes vague and hung near non-sale items. (i.e. yard stakes are places in front of wall decor items. Wall decor is on sale. A sign goes up because the wall decor is on sale. Customers try to say the yard stakes are on because there's a sign there.) - Signs are missed when pulling them down Saturday nights, so the next week a customer will come up with an item and say "That's on sale cause there was a sign in front of it. I'll go over there with you and show you." Cashiers only have the ad in front of them to work off of and cannot leave the registers. Clearly if you have a line and are the only person standing up there, you can't walk to the back of the store to look at a sign. - Whether an item is included in a sale or not sometimes changes, whether it's which manager you ask or which week it is. (i.e. sometimes tulle is included with ribbon, but other times it's its own category. Metal wall signs are sometimes included in metal ware, but sometimes it's only when wall decor is on.)

2.0
Mar 11, 2011
Recommend
CEO approval
Business Outlook

Pros

-(Generally) good comradery between employees. -Challenging and fast paced work environment. -Good pay rate compared to other retail stores.

Cons

I was hired as part time under the pretense that I'd be full time status 90 days after hire. That was over a year and a half ago; I'm still part time. I am working an average of 32-40 hours weekly (often more hours than the full time employees) during normal seasons and 55+ hours a week during the holiday seasons. I don't mind the hours but I get no benefits whatsoever. I was sick for a week but could not get sick days because of my part time status so I lost over 300 dollars on one of my paychecks. I've also been unable to take any kind of paid (or unpaid) vacation over the span of this year and 8 months because of the part time status. I may be the highest paid stockman there but the lack of PTO is killing me! In a more general note: They send far more "sendout" freight than we can make room for in addition to stuff that isn't on any layout and then gripe about us being unable to make it look pretty.

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Glassdoor has 5,087 Hobby Lobby reviews submitted anonymously by Hobby Lobby employees. Read employee reviews and ratings on Glassdoor to decide if Hobby Lobby is right for you.