employer cover photo
employer logo
employer logo

Holiday Inn Club Vacations

Engaged Employer

Holiday Inn Club Vacations reviews

3.5

49% would recommend to a friend

(1,017 total reviews)
avatar

Jim Mikolaichik

55% approve of CEO

49% positive business outlook

Holiday Inn Club Vacations has an employee rating of 3.5 out of 5 stars, based on 1,017 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Holiday Inn Club Vacations employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.6 stars).

Reviews by job title

1K reviews
2.0
Apr 9, 2018
Recommend
CEO approval
Business Outlook

Pros

Relatively short work day, resort atmosphere, decent medical benefits & hotel discount benefits.

Cons

Quotas are changed at will (changed 3 x in one year), Pay schedule was changed 2 x in 18 months to decrease earnings. Poor oversight from upper management to lower and middle management. Office is very political, not merit based as was promised during training. Only the chosen will have opportunity to earn.

1.0
Apr 1, 2018

OMD

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Benefits seem good, if you have money to use the room stays.

Cons

Hardly any phone calls, unless people are calling book by date, so they dont lose extra perks (momey, tickets). Then they do a skill set if your not doing well, they lower the amount of phone calls you get. All customer service calls count against you, called conversion. Very stressful. They promise you the world financially, not true for all. Unfair, makes you feel horrible. I seen 4 people walk out this week and 1 fired because his numbers aren't up. Plus you have to buy your headsets for $50.00

avatar
Holiday Inn Club Vacations Response
8y
Thanks for your honest feedback. As a rapidly growing company we are very interested in how we can provide the best employee experience in our market. Part of this is ensuring we create a productive atmosphere where employees feel supported and can succeed in their roles.
3.0
Apr 1, 2018

Housekeeper

Recommend
CEO approval
Business Outlook

Pros

Good benefits and good co workers

Cons

Work every weekend and not enough pay for the job

Viewing 763 - 765 of 1,017 Reviews

Glassdoor has 1,056 Holiday Inn Club Vacations reviews submitted anonymously by Holiday Inn Club Vacations employees. Read employee reviews and ratings on Glassdoor to decide if Holiday Inn Club Vacations is right for you.