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Holiday Inn Club Vacations

Engaged Employer

Holiday Inn Club Vacations reviews

3.5

49% would recommend to a friend

(1,017 total reviews)
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Jim Mikolaichik

55% approve of CEO

49% positive business outlook

Holiday Inn Club Vacations has an employee rating of 3.5 out of 5 stars, based on 1,017 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Holiday Inn Club Vacations employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.6 stars).

Reviews by job title

1K reviews
2.0
Sep 3, 2020
Recommend
CEO approval
Business Outlook

Pros

They have great core values/principles (but they are not practiced at the site level). They have integrity, and for the most part, have integrity and don't pitch much heat. They do value their members and treat their members well. About half of their resorts are nice, and their Orlando flagship resort is amazing.

Cons

Work/Life balance is horrible. In addition to the grueling hours, in Sales, you are constantly being evaluated with "ride alongs" from their trainers and managers which adds even more pressure, additional time and work, and disruption, to your sales flow which is just one of many examples of how the company unnecessarily makes it a difficult environment. They literally over train their staff. It is a "good" company with good intentions, but they are very, very difficult to work for in many regards. I saw a lot of extremely talented people burn out quickly because of all of the hours and repetitive training.

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Holiday Inn Club Vacations Response
5y
Thank you for taking the time to leave your honest feedback. We're sorry to hear you feel this way. We strive to provide our team members with the training and resources they need to grow in their careers. We appreciate you taking the time to review your experience and we’ll pass your feedback along so we can continue to make Holiday Inn Club Vacations a great place to work. If you’d like to talk to us more about your concerns, please email integrity@holidayinnclub.com so our team can be in touch.
2.0
Aug 29, 2020

You will not be happy here

Recommend
CEO approval
Business Outlook

Pros

the executive leadership team seem to care, they are just bad at hiring people to carry their message

Cons

The pay is the lowest in the industry, most leadership is rude, poorly trained and unprofessional, very few people know how to run or compensate a call center environment, leadership changes their minds on major decisions daily without thinking of the people who have to communicate those decisions to owners/ guests, the departments operate independently...there is ZERO partnerships within the group, favoritism is rampant

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Holiday Inn Club Vacations Response
5y
Thank you for your review and for all you do for our team. As we continue to grow, we're always working to improve and provide our team members with an environment where they feel heard and appreciated. We also regularly conduct market analysis to create a competitive pay environment for our hardworking team members and are always working to improve upon our current offerings. We'll pass this along to leadership to review so we can keep your concerns in mind moving forward. If you’d like to speak with us more, please email integrity@holidayinnclub.com so our team can be in touch.
3.0
Mar 30, 2020

Management Change

Recommend
CEO approval
Business Outlook

Pros

The teams you will work with throughout the company are very passionate about what they do and hard-working individuals. Great to work with.

Cons

The business itself is just a little sceavy. The salespeople are not transparent with the product they are selling and get people to commit to something they don't understand. The company is going through major shifts right now with its employment and are unnecessarily letting good people go.

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Holiday Inn Club Vacations Response
6y
We strive to create an environment where team members feel safe and comfortable, so we'd like to speak with you more about your experience. You can reach us at integrity@holidayinnclub.com, and in the meantime, we'll be passing this along to leadership to review. Thank you for taking the time to leave your honest feedback and for your time with our team!
Viewing 175 - 177 of 1,017 Reviews

Glassdoor has 1,056 Holiday Inn Club Vacations reviews submitted anonymously by Holiday Inn Club Vacations employees. Read employee reviews and ratings on Glassdoor to decide if Holiday Inn Club Vacations is right for you.