Holiday Inn Club Vacations reviews

My experience at Holiday Inn Club Vacations was unfortunately quite negative. Here are some of the key issues I encountered: 1. Toxic Team Dynamics: One of the most significant problems was the toxic atmosphere within the team. Interpersonal conflicts and a lack of collaboration created a hostile work environment that made daily tasks stressful and demoralizing. 2. Apathy from Senior Leadership: Senior leadership seemed indifferent to the issues faced by employees. Their lack of engagement and failure to address team concerns contributed to a pervasive sense of dissatisfaction and frustration. 3. Low Compensation: The pay at Holiday Inn Club Vacations was notably lower compared to similar roles in other companies. This discrepancy, combined with the other negative aspects of the job, made the compensation seem even more inadequate. 4. Lack of Development Opportunities: There were minimal opportunities for professional growth or learning. The absence of development programs or career advancement options made it difficult for employees to feel valued or motivated. 5. Inconsistent Direction: The company frequently changed its direction and goals without clear communication or rationale. This inconsistency created confusion and hindered productivity. 6. Hostile Work Environment: The overall work environment was hostile, characterized by frequent conflicts and a lack of support from management. This made it challenging to maintain a positive attitude and work effectively. 7. Poor Medical and Dental Benefits: The coverage for medical and dental benefits was inadequate, with high costs that made it difficult for employees to afford necessary care. The lack of comprehensive benefits added to the overall dissatisfaction with the employment experience. 8. Loss of Core Values: Holiday Inn Club Vacations has lost its core value of genuinely caring for its employees. The focus has shifted primarily to financial gain, neglecting employee well-being and morale. This shift has further contributed to a negative work environment and diminished trust in the company’s leadership. Overall: My time at Holiday Inn Club Vacations was marked by significant challenges, including a toxic team environment, low pay, lack of professional growth, and indifferent leadership. I would not recommend this company to prospective employees unless significant changes are made to address these issues.

They play favorites with the lead campaigns. You can see that from other reviews as well, even from other call center locations. They recently lowered the hourly base pay rate , took away the daily bonuses and raised the commission/revenue tiers to make them harder to hit. They make you sell at least 12 packages before they start paying commission and also in order to KEEP your job you have to hit a minimum sales per hour which happens to also be 12 sales, which basically means you are paying to work there for $17 an hour. If you are a remote agent, they do NOT compensate you for your internet/electricity/housing necessary to perform your job. You are required to download apps onto your personal cellphone, which they do not compensate you for. So all the way round they are paying everyone less money while keeping more for themselves. They hired everyone on being told they only had to work 30 hour weeks but then they berate and guilt you into working additional hours . They talk about "strength in families" but impede on your actual family time. Then they changed the schedule to 32.5 hours, then they "temporarily" mandated 40 hours per week to people who were hired on with the promise of only having to work 30 hour work weeks. They give out Rolex watches, diamond rings, and vacations as "awards" for selling lots of packages but put it as taxable income so it looks like you earned way more than you did when it comes time to get your paycheck with those taxes taken out and when you file your taxes each year. And they even chamge the rules about who gets those awards if too many people are going to qualify. Oh and you have to sign a non arbitration agreement so you can't sue them for any of this. But there are rumors going around about someone filing EEOC complaints so maybe that will address the issues.