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Holiday Inn Express

Engaged Employer

Holiday Inn Express reviews

3.4

55% would recommend to a friend

(2,637 total reviews)

Keith Barr

66% approve of CEO

53% positive business outlook

Holiday Inn Express has an employee rating of 3.4 out of 5 stars, based on 2,637 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Holiday Inn Express employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.6 stars).

Reviews by job title

3K reviews
3.0
Jun 6, 2015

Friendly people but hard work for low pay

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great employee discount and friendly people to work with. Free breakfast and no night

Cons

Low pay for very strenuous and hard work. Only 1 person in laundry most of the time

2.0
May 26, 2015

Housekeeper

Recommend
CEO approval
Business Outlook

Pros

Self-paced (usually, on a slow day/weekday). Quiet environment. If you are not much of a people person, or don't like dealing with the public this would be great for you! Not alot of contact with the general public, at least compared to the front desk. Sometimes guests leave TIPS for you! During the middle of the week or during the winter you can manage to leave early because it is a slow day with little to no check-ins/check-outs.

Cons

The pay is not enough considering to amount of work it is! Even if you have experience in cleaning/housekeeping, most locations wont pay you higher than maybe $0.50 to a $1 over an entry level housekeeper. The hours can get LONGGGGG, especially on the weekends when it is the busiest. The work can get really old and tiring on your body if you aren't use to it or not physically fit enough. There are lots of risks on the job like injuries/accidents/hazardous chemicals getting on your skin. Most locations dont offer insurance to protect you from all this, only make you sign a paper saying they arent responsible if YOU get hurt on the job. Also there are times that bodily fluids, urine, blood, and feces can be found on furniture, bedding, towels, even in waste baskets in the room.......it's common to be exposed to all of this daily and sometimes we run out of latex gloves to protect us from these substances. VERY DANGEROUS! Lastly, some places don't have managers who schedule correctly and/or divide rooms between the housekeepers fairly. This causes some housekeepers to get burdened with crazy long hours back to back while others leave early day in and day out. Super unfair. If a location is privately owned, there isn't really ANY pay rises, if there are, it usually isnt more than $0.35 to a $0.50 raise yearly. At my location, only one housekeeper got promoted and it was to the front desk, with the same pay.....Pretty much zero career advancement with this company!

1.0
Jan 22, 2014

Horrible. I hate it.

Recommend
CEO approval
Business Outlook

Pros

Hotel Discounts and that is about it. This is a horrible company to work for. You have to be super desperate, like I was, to work for a place like this. You do get to meet some amzing people from all over the world.

Cons

Pay. Management. Hours. Everything. Aside from the few good guest, humans who frequent these hotels are rude and sometimes evil. I have had guy ask me for sexual favors, women screaming at me, an teenagers playing pranks. Management is no better. They act as if we, the employees, don't matter.

Viewing 13 - 15 of 2,637 Reviews

Glassdoor has 2,837 Holiday Inn Express reviews submitted anonymously by Holiday Inn Express employees. Read employee reviews and ratings on Glassdoor to decide if Holiday Inn Express is right for you.