Item: Holiday Inn Express
Rating: 4
Author: Current employee - Customer Service Agent

Question 1

Is Holiday Inn Express a good company to work for?

Accepted Answer

Holiday Inn Express has an overall rating of 3.4 out of 5, based on over 2,839 reviews left anonymously by employees. This rating has been stable over the past 12 months. 55% of employees would recommend working at Holiday Inn Express to a friend and 53% have a positive outlook for the business. The best reviews about Holiday Inn Express have been left by employees working as Customer Service Representative, Sales Manager and Breakfast Attendant.

Question 2

Does Holiday Inn Express pay their employees well?

Accepted Answer

According to anonymously submitted Glassdoor reviews, Holiday Inn Express employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at Holiday Inn Express. This rating has improved by 4% over the last 12 months.

Question 3

How satisfied are employees working at Holiday Inn Express?

Accepted Answer

55% of Holiday Inn Express employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Holiday Inn Express 3.3 out of 5 for work life balance, 3.3 for culture and values and 3.1 for career opportunities.

Question 4

What are the top reviewed jobs at Holiday Inn Express?

Accepted Answer

Front Desk Agent (319), Front Desk Receptionist (203), Housekeeper (191), General Manager (96), Night Auditor (94), Night Auditor/Front Desk Agent (76), Front Desk (59), Housekeeping (50), Front Desk Associate (40), Guest Service Representative (40), Breakfast Attendant (38), Front Desk Clerk (34), Front Office Manager (34), Guest Service Agent (34), Receptionist (34)

Question 5

What are the pros of working at Holiday Inn Express according to real employee reviews?

Accepted Answer

"great people... and that is all" ((in 89 reviews)); "Get to meet new people and work with a great staff" ((in 81 reviews)); "Great coworkers and GM helped if any issues" ((in 65 reviews)); "Free food, flexible schedule, good location, hotel discounts" ((in 28 reviews)); "Easy Not stressful Good work environment" ((in 27 reviews))

Question 6

What are the cons of working at Holiday Inn Express according to real employee reviews?

Accepted Answer

"Low pay for very strenuous and hard work." ((in 182 reviews)); "Avoid! Bad management and gossipy co" ((in 181 reviews)); "No benefits (health or otherwise) and no guarantee of full" ((in 93 reviews)); "long hours and hard to find employees" ((in 61 reviews)); "bad managers, they are rude" ((in 37 reviews))

Question 7

What are employees saying about Holiday Inn Express layoffs in 2026?

Accepted Answer

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Holiday Inn Express layoffs and their outlook for job security at Holiday Inn Express in 2026.

Question 8

What are the top reviewed Holiday Inn Express locations?

Accepted Answer

Orlando, Charlotte, New York, Atlanta, Dallas, Saint Louis, Houston, Louisville, Nashville, Phoenix, Grand Rapids, San Antonio, Columbus, Las Vegas, Fort Worth, Los Angeles, San Diego, Omaha, Austin, Knoxville, Mason City, Philadelphia, Columbia, Richmond, Warrensburg, Madison, Mooresville, Lucedale, Picayune, Minneapolis

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