Home Instead reviews

3.4

56% would recommend to a friend

(3,501 total reviews)

Seth Sternberg

62% approve of CEO

49% positive business outlook

Home Instead has an employee rating of 3.4 out of 5 stars, based on 3,501 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Home Instead employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

4K reviews
4.0
Apr 11, 2026
Recommend
CEO approval
Business Outlook

Pros

Flexible work pattern Supportive Office & Management Lovely clients Amazing colleagues to work along side Happy to listen to your concerns and put practice in place to correct any problems

Cons

Hours can change to meet company/client needs Mileage needs re evaluation

2.0
Apr 9, 2026

Supportive when it suits

Recommend
CEO approval
Business Outlook

Pros

Matching of client is well thought out generally. Support visit from senior staff is brilliant and helpful as they are aware of the daily functions and possible frustrations that can be encountered as a lone worker.

Cons

Senior management is as supportive as you are useful to them. If transparency is what you are looking for in terms of payment structure and leave pay don’t expect a concise answer. When challenged about how payment is worked out one gets pushed from one department to another with a daily rate based on 10-12 hours but leave pay based on 8 hours which leaves the employee out of pocket every time. If one wants a direction change in career this is not even considered as an option and one gets pushed out without any further dialogue. Senior management doesn’t even have the courage to address one personally and has staff members that were in the onboard meeting at the same time do the dismissal. When addressing the clients family there was also bullying tactics trying to force issues that had no bearing on them as the contract was expired

1.0
Mar 31, 2026
Recommend
CEO approval
Business Outlook

Pros

No pros actually at all, they put their clients in danger by hiring whoever. Their employees steal, no call no show, and have the worst attitude ever

Cons

Don’t work or hire this company, if you care about your loved ones. They don’t care about their clients olynka might act like she does but all they care about is the thousands they pocket every week. They pay 16 an hour put charge clients over 4k a month. You don’t want to work here.

Viewing 28 - 30 of 3,501 Reviews

Glassdoor has 3,739 Home Instead reviews submitted anonymously by Home Instead employees. Read employee reviews and ratings on Glassdoor to decide if Home Instead is right for you.