Home Instead reviews

3.4

54% would recommend to a friend

(3,504 total reviews)

Seth Sternberg

61% approve of CEO

48% positive business outlook

Home Instead has an employee rating of 3.4 out of 5 stars, based on 3,504 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Home Instead employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

4K reviews
4.0
Oct 21, 2014

High value, low pay

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

You can get enormous joy from feeling useful. You know you are providing needed service to a generally unserved portion of the population. Most of the people you care for are delightful, and listening to them gives you a clear window to the past. They are "Living History"! You can, often, get more latitude, concerning hours/days worked, than many other types of work. Training is provided, free of charge. You will learn patience, and a sense of humour, along with your other lessons.

Cons

You must expect to "lose" clients, frequently, due to age/health issues. Sadly, you are not allowed to "follow" clients that you no longer care for. You may not visit them, or have contact with their family. In many cases, I was not even informed of their death until weeks, or months, after their funeral. Then, it was because I inquired after them. Pay is low, expectations are high. You are often informed that you will be needed with little notice, and little respect as to your current plans. It is difficult to keep from becoming fond of your clients, and this can be a source of stress.

1.0
Oct 14, 2014
Recommend
CEO approval
Business Outlook

Pros

High salary in an office setting

Cons

Over worked under appreciated and high level of favoritism. Lots of office gossip lead and filled by one of the owners

3.0
Oct 6, 2014

Management difficulties

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Treated caregivers better than many other employers in the industry, wonderful training and fantastic clients

Cons

Management makes snap decisions, low pay, no benefits. Office staff notbtreated with respect by management

Viewing 3292 - 3294 of 3,504 Reviews

Glassdoor has 3,743 Home Instead reviews submitted anonymously by Home Instead employees. Read employee reviews and ratings on Glassdoor to decide if Home Instead is right for you.