Is Home Instead a good company to work for?

Home Instead has an overall rating of 3.4 out of 5, based on over 3,739 reviews left anonymously by employees. This rating has decreased by 6% over the last 12 months. 55% of employees would recommend working at Home Instead to a friend and 49% have a positive outlook for the business. The best reviews about Home Instead have been left by employees working as General Manager , Home Care Consultant and Certified Nursing Assistant CNA .

Does Home Instead pay their employees well?

According to anonymously submitted Glassdoor reviews, Home Instead employees rate their compensation and benefits as 2.7 out of 5. Find out more about salaries and benefits at Home Instead. This rating has decreased by 8% over the last 12 months.

How satisfied are employees working at Home Instead?

55% of Home Instead employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Home Instead 3.3 out of 5 for work life balance, 3.3 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Home Instead?

In Home Caregiver (244) , Home Health Caregiver (113) , Care Giver (101) , Caregiver (75) , Home Health Aide (66) , Carer (58) , Certified Nursing Assistant CNA (49) , Senior Caregiver (48) , Caregiver, CNA (46) , Care Assistant (41) , Client Care Coordinator (30) , Caregiver/Companion (24) , Recruiter (24) , Service Coordinator (24) , Healthcare Assistant (23)

What are the pros of working at Home Instead according to real employee reviews?

"Home Instead offers flexible hours and does take into account what level of comfort you have doing certain things." ((in 187 reviews)); "Staff friendly and well organized" ((in 156 reviews)); "Great values and people go the extra mile" ((in 156 reviews)); "Rewarding work and good training" ((in 131 reviews)); "Love clients and flexible schedules" ((in 111 reviews))

What are the cons of working at Home Instead according to real employee reviews?

"Low pay and didn’t pay for drive time when driving to multiple locations in a day" ((in 403 reviews)); "On Call all the time; no benefits at the location I worked at; constant stress due to the lack of caregivers and lack of procedures." ((in 135 reviews)); "Poor communication and lack of a definitive structure" ((in 47 reviews)); "The salary is low and the long distance driving for short hours." ((in 40 reviews)); "Besides the low wages (which was expected taking this job) the owner was difficult to work with." ((in 30 reviews))

What are employees saying about Home Instead layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Home Instead layoffs and their outlook for job security at Home Instead in 2026.

What are the top reviewed Home Instead locations?

Omaha , Portland , Louisville , Virginia Beach , Bowling Green , Jacksonville , Houston , Fredericksburg , Fayetteville , Denver , Orlando , Phoenix , Manassas , Charlotte , Nashville , Beaverton , Erie , Pittsburgh , Kennesaw , Chicago , Wilmington , Los Angeles , Sacramento , Fort Collins , Charleston , Huntsville , Mesa , Lincoln , Raleigh , Evansville

Home Instead reviews

3.4

55% would recommend to a friend

(3,501 total reviews)

Seth Sternberg

62% approve of CEO

49% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (3,501 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Home Instead has an employee rating of 3.4 out of 5 stars, based on 3,501 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Home Instead employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

4K reviews

5.0

Jul 2, 2019

Joined Home Instead 7 years ago and it was the best decision I've made. Fantastic organisation with great values.

Director

Recommend

CEO approval

Business Outlook

Pros

Making a difference to people's lives.

Cons

Some people don't give care work the recognition it deserves.

Home Instead Response

7y

Thank you for your review of this franchise office. We enjoy hearing from our colleagues around the world. We agree that those who do care work deserve the utmost respect and recognition for all the good they do for those in their care.

4.0

Jul 1, 2019

Great place to work

Carer

Recommend

CEO approval

Business Outlook

Pros

Organised supportive kind ... overall a great culture

Cons

Can be last min changes to daily roster and driving

Home Instead Response

7y

Thanks for your review. We love hearing from CAREGivers from around the world.

3.0

Jun 24, 2019

an okay company

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

you work with seniors which is kinda cute

Cons

horrible schedules, won't pay any excess money incurred, low pay, maybe selfish too

Home Instead Response

7y

Hi. Thank you for review of this Home Instead Senior Care franchise office. We're glad to hear you enjoyed working with seniors but are sorry to hear your overall experience wasn't as positive as we would like. If you would like to share any further details of your experience with this office, please contact our Brand Advocate and Ombudsman, Toni Schmitt at 888-484-5759.

Viewing 3430 - 3432 of 3,501 Reviews

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Jobs at Home Instead

Community Relations Manager (Healthcare Outreach & Growth)

Home Instead

Home Instead reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Joined Home Instead 7 years ago and it was the best decision I've made. Fantastic organisation with great values.

Great place to work

an okay company

Top companies for "Compensation and Benefits" near you

Jobs at Home Instead