As this is a franchise, I realize the office I was in may be different from every other HI in the world. That being said, my experience was truly awful. The in-fighting and gossiping were overwhelming from day one. The staff and owners have no respect for each other. The training I received seemed to be based on the mood of the other staffing coordinator and was very scattered and poorly handled. One day I'm told I'm doing a great job, the next day I'm told I'm not right for it - the only thing that changed in that time was the mood of the person critiquing me, not my performance, so that was very frustrating. Training was very inconsistent overall. The person who was training me would hoard work, not include me in day-to-day business, leave me out of the loop regarding important scheduling changes, and would then turn around and confront me about why I didn't have more of a handle on things (Hint: I can't read emails you exchange with others unless I'm cc'ed in, and I also cannot read your mind, so if you want your scheduling staff to "have a handle on things", you've got to include them in the process.)
