Home Instead reviews

3.4

55% would recommend to a friend

(3,501 total reviews)

Seth Sternberg

62% approve of CEO

49% positive business outlook

Home Instead has an employee rating of 3.4 out of 5 stars, based on 3,501 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Home Instead employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

4K reviews
4.0
Oct 4, 2025

Good for single mother

Recommend
CEO approval
Business Outlook

Pros

You pick your availability time. Good partners workers. You can always work all that you want and can , of course!

Cons

Low salary is the only thing I would say is the only one.

1.0
Oct 4, 2025

Run!

Recommend
CEO approval
Business Outlook

Pros

Some lovely people but they won’t stay!

Cons

Wages- paid 10p above minimum wage. Hours- in order to make half decent wage you have to work constantly. No OT pay. Expectations- though you have set hours you are expected to work all hours. Also hated by CPs as the owner expectation is that you harass them until they agree to cover. Holiday- 20days plus bank holidays Benefits- tries to claim statutory sick pay as a benefit! Training- 1 week and then expected to know everything from slide shows. If you get things wrong you get fired. Running joke is always how long it has been since some left or got fired. If you get to a month you know the owner has itchy feet and someone is going soon. Constant staff turn over. If he does fire a member of the team then you are just expected to pick up their work. No support given.

4.0
Oct 3, 2025
Recommend
CEO approval
Business Outlook

Pros

I liked my time with this company. It was a good way to start a career as a home caregiver.

Cons

Ultimately the money wasn’t enough, so I am pursuing independent care opportunities through apps that connect client and provider directly.

Viewing 94 - 96 of 3,501 Reviews

Glassdoor has 3,739 Home Instead reviews submitted anonymously by Home Instead employees. Read employee reviews and ratings on Glassdoor to decide if Home Instead is right for you.