Home Instead reviews

3.4

55% would recommend to a friend

(3,501 total reviews)

Seth Sternberg

62% approve of CEO

49% positive business outlook

Home Instead has an employee rating of 3.4 out of 5 stars, based on 3,501 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Home Instead employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

4K reviews
5.0
Jul 2, 2025

Meaningful work

Recommend
CEO approval
Business Outlook

Pros

Company is organized, has plenty of work, enjoy the clients

Cons

I don't have any at this time

1.0
Jul 1, 2025
Recommend
CEO approval
Business Outlook

Pros

Being hired is easy and fast. The do the bare minimum as far as screening is concerned.

Cons

I've had years of experience in home health care, this was by far my worst experience. I joined the team hopeful and ready to contribute, but was quickly disappointed by the unprofessionalism. Office staff, including management openly spoke poorly about and insulted caregivers, clients, and even applicants. When I didn't engage in the negativity and expressed concern, I was reprimanded and told it was just "venting" and that although it was inappropriate wouldn't be repeated to the care providers or clients so it didn't matter. They also contacted care providers during times they were marked as unavailable, showing no respect for personal boundaries or work life balance. This agency offers some of the lowest pay in the area and on top of that expects employees to tolerate a toxic environment. I strongly recommend others weigh their options carefully before applying.

Viewing 133 - 135 of 3,501 Reviews

Glassdoor has 3,739 Home Instead reviews submitted anonymously by Home Instead employees. Read employee reviews and ratings on Glassdoor to decide if Home Instead is right for you.