Home Instead reviews

3.4

55% would recommend to a friend

(3,503 total reviews)

Seth Sternberg

62% approve of CEO

49% positive business outlook

Home Instead has an employee rating of 3.4 out of 5 stars, based on 3,503 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Home Instead employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

4K reviews
1.0
Feb 28, 2019
Recommend
CEO approval
Business Outlook

Pros

I love caring for the elderly

Cons

Company exploits your desire to help. Minimum pay, no benefits and poor management styles!

avatar
Home Instead Response
7y
Thank you for your review and your advice to management. We take your comments seriously and are sorry to hear your experience with this Home Instead Senior Care franchise was not as positive as it could have been. If you would like to provide additional information about your experience, we invite you to contact our Brand Advocate, Toni Schmitt, at our corporate office at www.homeinstead.com/contact-us to share any other details. Thank you.
1.0
Feb 17, 2019

Sketchy Franchise

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Ability to develope relationships with clients and caregivers

Cons

Lack of internal training. Bottom line over client care. Lack of teamwork.

avatar
Home Instead Response
7y
Thank you for your comments. The training our caregivers receive is an important part of what makes them so good at their jobs. We appreciate your advice about how to make the training better and more relevant for everyone.
4.0
Jan 16, 2019

review

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

flexibility, friendly staff for the most part, matches your compatibility with client needs, good hours, fun events

Cons

was flexible in the beginning but now not as flexible, high expectations with poor pay, no benefits, pressured in to work on days off if short handed, not easy to schedule off, no paid leave, not many career opportunities

Viewing 178 - 180 of 3,503 Reviews

Glassdoor has 3,741 Home Instead reviews submitted anonymously by Home Instead employees. Read employee reviews and ratings on Glassdoor to decide if Home Instead is right for you.