Home Instead reviews

3.4

54% would recommend to a friend

(3,504 total reviews)

Seth Sternberg

61% approve of CEO

48% positive business outlook

Home Instead has an employee rating of 3.4 out of 5 stars, based on 3,504 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Home Instead employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

4K reviews
1.0
Aug 2, 2017

NOT that great

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Relative flexibility with days/hours, some clients are fun to work with/for, various types of trainings are offered, some room for advancement.

Cons

Bare minimum pay for a sometimes demanding and personal job, few weekend hours, lack of communication with and throughout the office, only partial reimbursement for travel (and only during shift, not to/from clients no matter how close or far they are), hardly any support or coaching outside of initial training, direct deposit is a "reward" rather than a payment method, no real incentives, high turnover of office and case manager staff -- a whole lot, honestly.

2.0
Jun 22, 2017

I would not pursue this as a career

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

flexible hours. You can work overnight, weekends etc. Recommended for retirees, students or someone wanting to supplement their income. Definitely not a full-time career.

Cons

LOW pay rate. No benefits. The staff is fake. They will smile in your face and then stab you in the back. The owners hire staff to do their dirty work. High turnover.

1.0
Jun 20, 2017

Hard to work with

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Helping elderly folks and listening to their stories

Cons

Pretty much everything. Low pay, bad staff communication and training. It it's impossible to stay in contact with the office. They rarely call back and usually take no responsibility for mistakes or miscommunication.

Viewing 214 - 216 of 3,504 Reviews

Glassdoor has 3,743 Home Instead reviews submitted anonymously by Home Instead employees. Read employee reviews and ratings on Glassdoor to decide if Home Instead is right for you.