Is Home Instead a good company to work for?

Home Instead has an overall rating of 3.4 out of 5, based on over 3,743 reviews left anonymously by employees. This rating has decreased by 6% over the last 12 months. 54% of employees would recommend working at Home Instead to a friend and 48% have a positive outlook for the business. The best reviews about Home Instead have been left by employees working as General Manager , Home Care Consultant and Certified Nursing Assistant CNA .

Does Home Instead pay their employees well?

According to anonymously submitted Glassdoor reviews, Home Instead employees rate their compensation and benefits as 2.7 out of 5. Find out more about salaries and benefits at Home Instead. This rating has decreased by 8% over the last 12 months.

How satisfied are employees working at Home Instead?

54% of Home Instead employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Home Instead 3.2 out of 5 for work life balance, 3.3 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Home Instead?

In Home Caregiver (245) , Home Health Caregiver (113) , Care Giver (102) , Caregiver (75) , Home Health Aide (66) , Carer (58) , Certified Nursing Assistant CNA (50) , Senior Caregiver (48) , Caregiver, CNA (46) , Care Assistant (41) , Client Care Coordinator (30) , Caregiver/Companion (24) , Recruiter (24) , Service Coordinator (24) , Healthcare Assistant (23)

What are the pros of working at Home Instead according to real employee reviews?

"They have flexible hours and they care about their caregivers and show their appreciation often." ((in 180 reviews)); "Great values and people go the extra mile" ((in 162 reviews)); "Staff friendly and well organized" ((in 155 reviews)); "Rewarding work and good training" ((in 131 reviews)); "Learning about the old days from the elderly.. making new friends... sometimes it is a flexible schedule" ((in 110 reviews))

What are the cons of working at Home Instead according to real employee reviews?

"Low pay and didn’t pay for drive time when driving to multiple locations in a day" ((in 419 reviews)); "On Call all the time; no benefits at the location I worked at; constant stress due to the lack of caregivers and lack of procedures." ((in 144 reviews)); "poor communication between the office and caregivers" ((in 47 reviews)); "The salary is low and the long distance driving for short hours." ((in 38 reviews)); "Besides the low wages (which was expected taking this job) the owner was difficult to work with." ((in 30 reviews))

What are employees saying about Home Instead layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Home Instead layoffs and their outlook for job security at Home Instead in 2026.

What are the top reviewed Home Instead locations?

Omaha , Portland , Louisville , Virginia Beach , Bowling Green , Jacksonville , Houston , Fredericksburg , Denver , Fayetteville , Orlando , Phoenix , Manassas , Charlotte , Nashville , Beaverton , Erie , Pittsburgh , Kennesaw , Chicago , Wilmington , Los Angeles , Sacramento , Fort Collins , Charleston , Huntsville , Mesa , Lincoln , Raleigh , Evansville

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Home Instead

Home Instead reviews

3.4

54% would recommend to a friend

(3,504 total reviews)

Seth Sternberg

61% approve of CEO

48% positive business outlook

Ratings by category

3.7

Diversity & inclusion

3.3

Culture & values

3.2

Work/Life balance

3.2

Senior management

3.0

Career opportunities

2.7

Compensation and benefits

Home Instead has an employee rating of 3.4 out of 5 stars, based on 3,504 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Home Instead employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

4K reviews

4.0

Nov 4, 2024

Good part time& second job

Care assistant

Recommend

CEO approval

Business Outlook

Pros

Flexible hours, lovely clients ( most of them ;)

Cons

Lots of travel, gaps between visits, no guaranteed hours, lots of changes in schedule.

5.0

Nov 4, 2024

Supported and appreciated

Caregiver

Recommend

CEO approval

Business Outlook

Pros

Rewarding work. Management cares about satisfaction of caregivers and clients so high expectations for quality care are supported with excellent communication between office, client, client families, and caregivers. Paid training. Usually plenty of shifts available.

Cons

Care for some clients was difficult, but rarely.

2.0

Nov 2, 2024

Rewarding but with low pay and support

Home carer

Recommend

CEO approval

Business Outlook

Pros

Very rewarding, you learn new skills, clients are lovely and appreciative

Cons

Pay is low, client visits are too short for what's asked of you, you are not paid for travelling to and from your first and last appointment which came be 40 minutes away and you get no pay for travelling time between clients. Fuel rates are extremely low and for me, I was paying more on travel than I was getting paid. I find support to be very poor as well. I was shy to a remote area and it's dark and hazardous weather wise at night and in winter. You are expected to get to a client within 15 minutes which is impossible all the time and you end up running late at the end of the day working 2 hours of your own time, plus unpaid travelling time. Internet is poor in remote areas and it's hard to log on and off. Scheduling is poor and often two of us show up for a minimum support type job.

Viewing 274 - 276 of 3,504 Reviews

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Jobs at Home Instead

Hey Caregiver! | Choose 4 to 8 Hour Block Shifts, M - F! | $18+ / hr | Apply TODAY, Work Next Week

Fort Walton Beach, FL

Caregiver / HHA — Weekend Block Shifts Available NOW! Start @ 7a, 8a, 12p, OR 10p — $18+/hr In FWB

Fort Walton Beach, FL