HomeGoods reviews

3.4

51% would recommend to a friend

(4,167 total reviews)
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Ernie Herrman

49% approve of CEO

43% positive business outlook

HomeGoods has an employee rating of 3.4 out of 5 stars, based on 4,167 company reviews on Glassdoor which indicates that most employees have a good working experience there. The HomeGoods employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

4K reviews
3.0
Jul 23, 2014

Great culture, ever changing work environment

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great co-workers and culture, open door policy, and emphasizes on building morale.

Cons

Poor communication during training and management doesn't like the idea of change even if it were to benefit the company.

4.0
Jul 22, 2014
Recommend
CEO approval
Business Outlook

Pros

The best reason to work here is the associates. The Family feeling, friendships are amazing. I always felt welcomed.

Cons

The customers are stuck up, picky and mean. Though they are some that are amazing customers the annoying and stuck up customers were the only con. Office culture is professional. Everything has a place. Leadership is great. Compensation sucks. Why, there are a lot of times an associate would go the extra mile for a customer but some don't even thank you. Then there is the heavy lifting for customers who are too spoiled to pick something under 10 pounds by themselves.

1.0
Jul 18, 2014
Recommend
CEO approval
Business Outlook

Pros

30 hours a week is considered full time for coordinators Great health benefits Ability to win gift cards

Cons

-Extremely low pay -Work you to death -Poor communication skills from management. Perhaps if the store has extended their hours, management might want to make sure their employees are aware of this-hello? -Corporate is so afraid of negative comments from customers that they bend over backwards for them while throwing their employees under the bus and then they back up and run over us again -Corporate is so afraid of the employees talking about unions that we aren't allowed to have reading material-magazines-in the break room as we might be hiding union propaganda inside -Never have enough workers on duty to properly run the store but when we complain we are told they weren't given enough hours for payroll. Yet most days we will have all 3 managers at the store sitting in the office doing what??? -Unrealistic guidelines and policies. Voids are to be avoided like the plague. Doesn't matter if it was the customer's fault or if they changed their mind. You will bring down the wrath of the store gods if your voids are over whatever stupid percentage they deem unacceptable -Expecting merchandise coordinators to "own" the sales for their departments. I can't help if sales are down in my department from last year as I have NO control over someone purchasing anything. But to the managers/DM this is an excuse as they think we have some invisible control over people's wallets and that rearranging a feature or endcap will magically make the crappy items we sell fly off the shelves -Cheaply made and poorly constructed furniture is sold too often. For every Lane or Broyhill, we carry 10 pieces of MDF crap -Only you and McDonald's give their employees info on low income programs that the employees probably qualify for because you pay them so LITTLE -Instead of making us BEG customers for charity donations, donate a per cent of your profits from 1 days sales like Target. Lord knows you earn enough profit off our backs -=-

Viewing 4027 - 4029 of 4,167 Reviews

Glassdoor has 4,265 HomeGoods reviews submitted anonymously by HomeGoods employees. Read employee reviews and ratings on Glassdoor to decide if HomeGoods is right for you.