HomeServe reviews

3.8

77% would recommend to a friend

(1,141 total reviews)

Nick Kasmir

100% approve of CEO

69% positive business outlook

HomeServe has an employee rating of 3.8 out of 5 stars, based on 1,141 company reviews on Glassdoor which indicates that most employees have a good working experience there. The HomeServe employee rating is in line with the average (within 1 standard deviation) for employers within the Construction, Repair & Maintenance Services industry (3.7 stars).

Reviews by job title

1K reviews
5.0
Jul 17, 2025

The culture is incredible!

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Homeserve has the nicest culture I’ve ever worked in. People are genuinely friendly, approachable, and happy to be here, it doesn’t feel forced or corporate, just a genuinely positive environment. There’s a real sense that everyone wants to do right by the customer, which makes the work feel purposeful. The benefits are also very competitive and thoughtfully put together.

Cons

One of the side effects of such a great culture is that people stay for a long time; which speaks volumes, but can also limit progression opportunities since roles don’t open up often. There’s also a bit of “group think” at times; the company could benefit from looking outside more often for fresh perspectives and industry best practices.

4.0
Jul 10, 2025

good company

Recommend
CEO approval
Business Outlook

Pros

good company, friendly, promotes learning

Cons

less opportunities for development when your in a claims advisor role

5.0
Jul 9, 2025
Recommend
CEO approval
Business Outlook

Pros

Great focus on growth and new initiatives Strong engagement from CEO and Exec on diversity, equity and inclusion Great DE&I programme, with a dedicated 'head of' and various groups that anyone can get involved in Clear strategy and direction Room to grow personally and professionally Great opportunities to progress internally Hybrid working

Cons

The systems are a little outdated but management know this and are working to bring in better options

Viewing 31 - 33 of 1,141 Reviews

Glassdoor has 1,258 HomeServe reviews submitted anonymously by HomeServe employees. Read employee reviews and ratings on Glassdoor to decide if HomeServe is right for you.