HomeServe reviews

3.8

77% would recommend to a friend

(1,141 total reviews)

Nick Kasmir

100% approve of CEO

69% positive business outlook

HomeServe has an employee rating of 3.8 out of 5 stars, based on 1,141 company reviews on Glassdoor which indicates that most employees have a good working experience there. The HomeServe employee rating is in line with the average (within 1 standard deviation) for employers within the Construction, Repair & Maintenance Services industry (3.7 stars).

Reviews by job title

1K reviews
3.0
Jan 28, 2025
Recommend
CEO approval
Business Outlook

Pros

Good wage, free food, pension, overtime, good systems.

Cons

Awful environment, yob culture, abusive staff members, abusive engineers. Being well groomed is not necessary.

4.0
Dec 31, 2024

Benefits

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good discounts and employee benefits

Cons

redundancies due to new owners and cutting costs

2.0
Dec 21, 2024

Used to be a good company

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Some great people who still work there

Cons

Unfortunately HomeServe used to be a place to be proud of working for, but over the years this place has gradually gone way off the mark. Progression is there but only for the people who are close to the management (and it’s nothing to do with how great your actual work is). You will be stretched to your limit both physically and mentally, with no real development in return for your efforts. Lots of people pretend they’re happy here, but watch how many actually leave within a short space of time. Instead of focusing on the core product range for customers they target vanity projects which bring no real value to the business, except to prove to the owners that they’re moving the business ‘forward’. Would I recommend working here? If you’d have asked me that a few years ago I would have said yes, but since Brookfield have taken ownership of the company I would say work here if you want a temporary role, because it won’t be ‘HomeServe’ for very long.

Viewing 49 - 51 of 1,141 Reviews

Glassdoor has 1,258 HomeServe reviews submitted anonymously by HomeServe employees. Read employee reviews and ratings on Glassdoor to decide if HomeServe is right for you.