Does HomeServe pay their employees well?

According to anonymously submitted Glassdoor reviews, HomeServe employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at HomeServe. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at HomeServe?

77% of HomeServe employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated HomeServe 3.9 out of 5 for work life balance, 4.0 for culture and values and 3.7 for career opportunities.

What are the top reviewed jobs at HomeServe?

Customer Service Representative (61) , Manager (24) , Marketing (19) , Senior Manager (17) , Gas Engineer (16) , Plumber (14) , Director (12) , Business Analyst (11) , Project Manager (11) , Team Manager (11) , Customer Service Manager (10) , Claims Adviser (9) , Claims (8) , Operations Manager (8) , Anonymous (7)

What are the pros of working at HomeServe according to real employee reviews?

"The people I have met over my years here have been a great support and knit together like a family" ((in 111 reviews)); "I've been at HomeServe for 3 years now and I can honestly say there's such a great culture here." ((in 87 reviews)); "Benefits are good and you are treated like an adult if you are in the right role (not call centre staff)" ((in 58 reviews)); "Great opportunities to progress internally" ((in 33 reviews)); "Good pay and perks." ((in 22 reviews))

What are the cons of working at HomeServe according to real employee reviews?

"I will assume that’s a no? Again poor management." ((in 36 reviews)); "Managers don’t notice the hard work we do." ((in 24 reviews)); "Long hours for engineers and some office staff no understanding distances or not caring for the engineers" ((in 8 reviews)); "They will stop at nothing to make more money." ((in 7 reviews))

HomeServe reviews

3.8

77% would recommend to a friend

(1,142 total reviews)

Nick Kasmir

100% approve of CEO

69% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (1,142 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

HomeServe has an employee rating of 3.8 out of 5 stars, based on 1,142 company reviews on Glassdoor which indicates that most employees have a good working experience there. The HomeServe employee rating is in line with the average (within 1 standard deviation) for employers within the Construction, Repair & Maintenance Services industry (3.7 stars).

Reviews by job title

1K reviews

4.0

Oct 24, 2019

Great company

Director of human resources

Recommend

CEO approval

Business Outlook

Pros

Good management, cares about customers and employees, good work-life balance

Cons

technology needs to be updated and made universal across the group

5.0

Oct 22, 2019

A great place to work

Quality assurance analyst

Recommend

CEO approval

Business Outlook

Pros

The people make it such a great place to work, In my department especially it's like a a big family. Homeserve has some great benefits such as discounts across thousands of companies and also the buy & Sell holiday entitlement which allows you to have a good life work balance.

Cons

Sometimes the Communication across the business isn't as good as it could be.

5.0

Oct 20, 2019

A Great place to Work

Field support officer

Recommend

CEO approval

Business Outlook

Pros

A good feeling of getting a job done well I am listened to by my manager I feel I can make a difference at work I can talk to my boss about things that are not going well and get advice on how to make things better.

Cons

sometimes it takes a while to get information

Viewing 964 - 966 of 1,142 Reviews

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HomeServe reviews

Company ratings over time

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