Does HomeServe pay their employees well?

According to anonymously submitted Glassdoor reviews, HomeServe employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at HomeServe. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at HomeServe?

77% of HomeServe employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated HomeServe 3.9 out of 5 for work life balance, 4.0 for culture and values and 3.7 for career opportunities.

What are the top reviewed jobs at HomeServe?

Customer Service Representative (61) , Manager (24) , Marketing (19) , Senior Manager (17) , Gas Engineer (16) , Plumber (14) , Director (12) , Business Analyst (11) , Project Manager (11) , Team Manager (11) , Customer Service Manager (10) , Claims Adviser (9) , Claims (8) , Operations Manager (8) , Anonymous (7)

What are the pros of working at HomeServe according to real employee reviews?

"The people I have met over my years here have been a great support and knit together like a family" ((in 117 reviews)); "I've been at HomeServe for 3 years now and I can honestly say there's such a great culture here." ((in 85 reviews)); "great benefits and recognition." ((in 49 reviews)); "Development opportunities" ((in 34 reviews)); "Colleagues and Customers are great." ((in 26 reviews))

What are the cons of working at HomeServe according to real employee reviews?

"I will assume that’s a no? Again poor management." ((in 35 reviews)); "Over the last few months, it has become evident that managers don't seem to care." ((in 26 reviews)); "Senior management are consistently CV focused and deliver what suits them, and not what the business actually needs." ((in 13 reviews)); "Long hours for engineers and some office staff no understanding distances or not caring for the engineers" ((in 8 reviews)); "They will stop at nothing to make more money." ((in 7 reviews))

HomeServe reviews

3.8

77% would recommend to a friend

(1,142 total reviews)

Nick Kasmir

100% approve of CEO

69% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

HomeServe has an employee rating of 3.8 out of 5 stars, based on 1,142 company reviews on Glassdoor which indicates that most employees have a good working experience there. The HomeServe employee rating is in line with the average (within 1 standard deviation) for employers within the Construction, Repair & Maintenance Services industry (3.7 stars).

Reviews by job title

1K reviews

5.0

Aug 16, 2019

Great place, great People, great culture!

Value added service manager

Recommend

CEO approval

Business Outlook

Pros

The Senior Management Team are all really approachable, taking time to regularly communicate the business focus areas but also just to interact as people. The People are all really committed to the business goals Progression opportunities - encouraged to find out more about other areas, how we work together and how we can develop into new roles

Cons

I genuinely can't really think of any! Maybe, the air con can get a little cold sometimes..

5.0

Aug 16, 2019

A Great Place to Work

Senior leader

Recommend

CEO approval

Business Outlook

Pros

Customer Focused. Customer First concept is a great way to do the right thing. Engaging. A CEO who is visible and always willing to talk with people. Ambitious. A vision to be the UK's favourite people to help with your home.

Cons

Undergoing a period of change that may not be for everyone IT capability can be challenging, but investment underway to improve.

4.0

Aug 16, 2019

Great Place to Work

Administrative assistant

Recommend

CEO approval

Business Outlook

Pros

HomeServe is a great place to work with a good salary and very flexible with my work life balance. I have been working here for nearly 3 years and have developed in my role in such a short amount of time.

Cons

Always room for improvement.

Viewing 1015 - 1017 of 1,142 Reviews

Top companies for "Compensation and Benefits" near you

McMaster-Carr

4.5★Compensation & Benefits

Tokyo Electron

3.9★Compensation & Benefits

College Works Painting

4.0★Compensation & Benefits

HomeServe USA

3.7★Compensation & Benefits

Jobs at HomeServe

Comfort Advisor - HVAC Residential Sales Rep

HVAC Service Technician

HomeServe

HomeServe reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Great place, great People, great culture!

A Great Place to Work

Great Place to Work

Top companies for "Compensation and Benefits" near you

Jobs at HomeServe