Does HomeServe pay their employees well?

According to anonymously submitted Glassdoor reviews, HomeServe employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at HomeServe. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at HomeServe?

77% of HomeServe employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated HomeServe 3.9 out of 5 for work life balance, 4.0 for culture and values and 3.7 for career opportunities.

What are the top reviewed jobs at HomeServe?

Customer Service Representative (60) , Manager (24) , Marketing (19) , Senior Manager (17) , Gas Engineer (16) , Plumber (14) , Director (12) , Business Analyst (11) , Project Manager (11) , Team Manager (11) , Customer Service Manager (10) , Claims Adviser (9) , Claims (8) , Operations Manager (8) , Anonymous (7)

What are the pros of working at HomeServe according to real employee reviews?

"The people I have met over my years here have been a great support and knit together like a family" ((in 110 reviews)); "I've been at HomeServe for 3 years now and I can honestly say there's such a great culture here." ((in 80 reviews)); "Benefits are good and you are treated like an adult if you are in the right role (not call centre staff)" ((in 54 reviews)); "Management are approachable and friendly regardless of peer ranking one big family" ((in 34 reviews)); "Development opportunities" ((in 31 reviews))

What are the cons of working at HomeServe according to real employee reviews?

"Over the last few months, it has become evident that managers don't seem to care." ((in 25 reviews)); "Senior management are consistently CV focused and deliver what suits them, and not what the business actually needs." ((in 13 reviews)); "At times the communication could be better" ((in 12 reviews)); "Long hours for engineers and some office staff no understanding distances or not caring for the engineers" ((in 8 reviews)); "Not as much money possible" ((in 6 reviews))

HomeServe reviews

3.8

77% would recommend to a friend

(1,141 total reviews)

Nick Kasmir

100% approve of CEO

69% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

HomeServe has an employee rating of 3.8 out of 5 stars, based on 1,141 company reviews on Glassdoor which indicates that most employees have a good working experience there. The HomeServe employee rating is in line with the average (within 1 standard deviation) for employers within the Construction, Repair & Maintenance Services industry (3.7 stars).

Reviews by job title

1K reviews

5.0

Dec 1, 2014

Quick, efficient, informative.

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Rota explained clearly. Friendly, understanding staff. Two interviews, an informal over the phone and a scenario based, working interview. Heard back the day of the interview, with two prospective beginning dates. Told chances of starting early. Rang as soon as oppurtunity to start early.

Cons

Felt a little rushed when found out early starting date. Informed would be starting Monday on Friday before. Didn't have much time to oragnise self. During training, Claim centre not up to date, thus not a true reflection to live server.

5.0

Oct 30, 2014

interview review

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

learning new skills and gaining product knowledge and getting to know he difeenrent policies

Cons

Getting to know different people and learning to help people solve problems and using my intiative

4.0

Oct 30, 2014

Proffesional and very helpfull recruitment process, clear consice communication from Charlotte and Melanie.

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Excellent training provided and a very friendly environment,

Cons

Less time in the classroom more practical activities needed.

Viewing 1123 - 1125 of 1,141 Reviews

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Jobs at HomeServe

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HomeServe

HomeServe reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Quick, efficient, informative.

interview review

Proffesional and very helpfull recruitment process, clear consice communication from Charlotte and Melanie.

Top companies for "Compensation and Benefits" near you

Jobs at HomeServe