Homes.com reviews

2.4

15% would recommend to a friend

(330 total reviews)
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David Mele

20% approve of CEO

16% positive business outlook

Homes.com has an employee rating of 2.4 out of 5 stars, based on 330 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Homes.com employee rating is 36% below average for employers within the Real Estate industry (3.8 stars).

Reviews by job title

330 reviews
5.0
Aug 14, 2019
Recommend
CEO approval
Business Outlook

Pros

Homes.com is an awesome place to work. The atmosphere is positive, fun, great energy & good people. But this job is not easy & it's not for everyone. For your first 3 months Homes.com provides the BEST training. However, if you have like 10 years of sales experience & you think you're going to kill it here by doing what you've done at any other job.. You will absolutely fail!! This is phone sales & it's not easy. Every manager & trainer has worked the same position that you are applying for. They know what they are talking about and they know what you need to do and say to be successful. If they tell you to say, "Are you sitting down because this price will knock your socks off." Then you say that. Even though you may think it sounds cheesy. You want to make the agents laugh and build repport with them. It actually works. I think I've lasted here for so long because this is my first sales job. What they said, I said. I promise you, you will never work at a sales job that has better management. They are the most nicest, funniest and friendliest managers you will find in sales. I mean does your manager now do a freestyle dance to Missy Elliot? Probably not but ours does. Our managers & director GENUINELY want you to succeed. But once again you have to put in the work every day to be successful.

Cons

If your not a go-getter then this job is not for you. You are constantly making dials, getting rejected, getting hung up on and feeling like you're ready to give up. Then you make one more dial and then it's like magic- a cold call close. You can make a ridiculous amount of money but you got to work for it.

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Homes.com Response
6y
Thank you for this 5-star-review and I'm glad you waited a bit to post as opinions can evolve over time with a company and in a role. I hear you on the training timelines and will definitely pass this feedback along to our local management. Please be sure to do the same if you haven't already. As you know, the leadership team there craves feedback. Yes, like any sales job, there are highs and lows and you do need to be a go-getter to achieve a high level of success. Thanks again!
5.0
Aug 12, 2019
Recommend
CEO approval
Business Outlook

Pros

Great environment, people, and hours

Cons

Inside sales is intense and draining

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Homes.com Response
6y
Thanks for the 5-star-review. You're right, any sales job can be intense. We try to offset the drive that everyone has by offering plenty of fun activities, breaks and perks. Thanks for the feedback!
1.0
Aug 1, 2019
Recommend
CEO approval
Business Outlook

Pros

The company facing inward toward its employees does a decent job. No major complaints about the way I was treated or the work environment. The insistence upon a profanity free work environment was refreshing and an effort I noticed and appreciated.

Cons

 Worthless ad products - junk. A churn and burn, win/Lose philosophy. The company facing outward to the marketplace with its products and the way it conducts its business and treats its customers is despicable, a disaster, and would be unacceptable to professional salespeople who have a modicum of ethics and integrity and believe sales should be about bringing value to their customers. Homes.com does not create customers or clients, they create VICTIMS. Poorly performing ad products As a salesperson, you will be asking real estate agents for money for these products and 90% of the time, they will get NOTHING in return. When you review the sales you or other salespeople have made, out of 20 accounts, you will find 19 of them will have received nothing or very little for their money. The majority, 90% of Homes.com ad space does not perform. Homes.com knows this as their system tracks it. Despite knowing this, Homes.com sells the worthless ad space anyway. Every day you will be cold calling real estate agents trying to get them to buy ad space on the Homes.com website. Every day you will encounter disgruntled and often hostile agents that did business with Homes.com and feel they got ripped off. From all the agents I spoke with during my time at Homes.com not a single agent that had done business with Homes.com had anything positive to say. A number of my co-workers reported the same results. Plenty of agents said they got results with the other services. When agents find out you’re from Homes.com some of them will get downright hostile. This is NOT normal. What is normal is the longer a company is in business the easier it should be to sell their wares. With Homes.com, it gets harder every year as more agents try it, get ripped off and spread the word. Homes.com ad product offers will not survive scrutiny. If the agent you are trying to sell to does some rudimentary checking or asks other agents, you can bet that sale won’t happen. The only reason Homes.com has been able to get away with this is the real estate industry is transitory and there are new agents coming into the business all the time. The Character of Homes.com One of the highlights of the Homes.com sales training was a session that urges Homes.com salespeople to sell like Jordan Belfort, the Wolf of Wall Street. In this training session, Homes.com showed a section of the movie where the main character, Jordan Belfort (played by Leonardo DiCaprio) makes a sale. In making the sale, DiCaprio told outrageous lies to bilk an investor out of $4000 in selling him worthless stock in a bogus company. Homes.com does a very similar thing. Homes.com sells advertising space that they KNOW has no value. When a prospective ad buyers asks about how many impressions convert to a filled out lead form, Homes.com either lies about it or says they don’t know. Homes.com knows this material fact as their system tracks it. Check out the definition for “fraudulent concealment”- concealing a material fact, that if known, the buyer would make a different decision. Homes.com wants their salespeople to sell like Jordan. Jordan Belfort is a convicted felon who was sent to prison for defrauding people. This is who Homes.com puts in front of their salespeople as an example of how to sell. The training session was concluded with management’s lead in applauding the session and the typical idiotic chant to confirm the message of the training. Proud of this philosophy, emblazoned on the Homes.com coffee mugs they give to employees is the statement, “Focus on You not Them.” Them refers to the marketplace - prospects and customers. You refers to yourself and your commission. In other words, disregard the needs of the customer, focus on your commission and get their money, however you can get it. Conclusion The Wolf of Wall Street, Jordan Belfort made a lot of money. But he also went to prison for defrauding people. Belfort created Victims not customers or clients. A good salesperson can make a lot of money selling a lot of different products and services in a variety of different businesses. The question someone considering working for Homes.com should ask themselves is, “who am I?” Am I Jordan Belfort and I can live with myself keenly aware of the fact I make my living by scamming people and sticking them with something that has no value? Or, am I someone different that makes sure the people I sell to are going to get something of value and that my customers are better off for doing business with me? This is a question each individual should answer for themselves.

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Homes.com Response
6y
Thank you for your feedback. While your personal experience with our company was positive, it seems you had frustrations regarding the product offering. As a company that's been around for nearly 30 years, we have definitely encountered both highs and lows regarding what our platform is able to deliver; which is why we continue to make enhancements to our website and other services to drive more results. Unfortunately, during your short time with us, it is possible you weren't able to get the full scope of capabilities that Homes.com provides. We help and have helped tens of thousands of real estate professionals grow their business over our history and we've been a great partner to the industry. We're not perfect, but we are proud of our track record. As part of our Open Door policy we welcome any and all concerns from employees regardless of subject matter; if you have any additional items you'd like to address regarding our company, products or services, please feel free to reach out to me directly, Erin.Ruane@Homes.com. Thanks again!
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Glassdoor has 338 Homes.com reviews submitted anonymously by Homes.com employees. Read employee reviews and ratings on Glassdoor to decide if Homes.com is right for you.