Does Hotels.com pay their employees well?

According to anonymously submitted Glassdoor reviews, Hotels.com employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at Hotels.com. This rating has been stable over the past 12 months.

How satisfied are employees working at Hotels.com?

71% of Hotels.com employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Hotels.com 3.9 out of 5 for work life balance, 3.9 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at Hotels.com?

Senior Manager (7) , Senior Software Engineer (5) , Director (4) , Lodging Support Services Agent (3) , Product Manager (3) , Sales Agent (3) , Senior Analyst (3) , Senior SEM Specialist (3) , Software Developer (3) , Software Engineer (3) , Customer Service Representative (2) , HR Director (2) , Hotel Sales (2) , Inside Sales Agent (2) , Manager (2)

What are the pros of working at Hotels.com according to real employee reviews?

"Great people" ((in 27 reviews)); "good benefits" ((in 20 reviews)); "Good work life balance." ((in 14 reviews)); "Good pay if you hit commission each cycle and really good benefits." ((in 12 reviews)); "nice offices (Angel office London recently renovated)" ((in 10 reviews))

What are the cons of working at Hotels.com according to real employee reviews?

"Leadership is belittling." ((in 6 reviews)); "I was told once by a manager that I wasn't passionate enough about my work because I spent 10" ((in 4 reviews)); "Sometimes long hours." ((in 4 reviews)); "limited opportunities to grow." ((in 3 reviews)); "You had to follow a process, a speech like in a few paragraphs and if you missed a key part and your supervisor happens to monitor that call you were wrote up." ((in 3 reviews))

What are employees saying about Hotels.com layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Hotels.com layoffs and their outlook for job security at Hotels.com in 2026.

What are the top reviewed Hotels.com locations?

Dallas , Springfield , Arlington , Michigan Center , McAllen , Rock Hill

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Hotels.com

Part of Expedia Group

Hotels.com reviews

3.8

71% would recommend to a friend

(185 total reviews)

Adam Jay

58% approve of CEO

55% positive business outlook

Ratings by category

3.9

Culture & values

3.9

Work/Life balance

3.8

Diversity & inclusion

3.8

Compensation and benefits

3.5

Career opportunities

3.3

Senior management

Hotels.com has an employee rating of 3.8 out of 5 stars, based on 185 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hotels.com employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

185 reviews

5.0

Jul 21, 2016

Great culture and leadership

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

collaborative and supportive culture fun place to work, people are full of energy leadership is very accessible things move quickly there are hard problems to solve offices are great

Cons

it's loud near the ping pong!

4.0

Jul 18, 2016

Fun Company

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Hcom is a fun company to work for with a great culture and good benefits

Cons

Dallas is a relatively small office compared to London and Seattle, which makes the office more close-knit, but also means there are less local career opportunities

4.0

Jul 6, 2016

Sales Agent

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Good Environment, great people. Fun atmosphere

Cons

Telesales job which mean doing the same thing over and over again

Viewing 109 - 111 of 185 Reviews

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Jobs at Hotels.com