Does Hotwire Communications pay their employees well?

According to anonymously submitted Glassdoor reviews, Hotwire Communications employees rate their compensation and benefits as 2.9 out of 5. Find out more about salaries and benefits at Hotwire Communications. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at Hotwire Communications?

57% of Hotwire Communications employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Hotwire Communications 3.3 out of 5 for work life balance, 3.2 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at Hotwire Communications?

Customer Service Representative (19) , Account Manager (14) , Customer Engagement Specialist (10) , Field Service Technician (9) , Installation Technician (9) , Technician (6) , Launch Account Manager (5) , Project Manager (5) , NOC Engineer (4) , Talent Acquisition Specialist (4) , Technical Engagement Specialist (4) , Technical Support Representative (4) , Business Development Executive (3) , Manager (3) , Service Technician (3)

What are the pros of working at Hotwire Communications according to real employee reviews?

"Some good people to work with." ((in 21 reviews)); "Good Pay" ((in 17 reviews)); "Decent benefits" ((in 11 reviews)); "Culture is great." ((in 8 reviews)); "Employees are all nice" ((in 6 reviews))

What are the cons of working at Hotwire Communications according to real employee reviews?

"Management was horrible and did not do their jobs." ((in 33 reviews)); "does not give raises or perks." ((in 12 reviews)); "No training or incentive programs." ((in 11 reviews)); "My manager was on time away, and another manager wanted me to tell her if she doesnt she would face up to $300" ((in 8 reviews)); "Upper management knows of this supervisor's foolishness and continue to keep him employed because of reasons unknown." ((in 7 reviews))

What are the top reviewed Hotwire Communications locations?

Fort Lauderdale , Miami , Bala Cynwyd , Naples , Tucker , Boca Raton , Miramar , Wynnewood , West Palm Beach , Cypress , Atlanta , Charlotte , Philadelphia , Fort Myers , Hollywood , Orlando , Buford , Port St Lucie , Cypress Creek , Rockford , Foristell , Raleigh , Dallas , San Antonio , San Juan , Levittown , North Miami Beach , Palm Beach , Pembroke Pines , Pompano Beach

Hotwire Communications reviews

3.3

57% would recommend to a friend

(314 total reviews)

Kristin Johnson

68% approve of CEO

58% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Hotwire Communications has an employee rating of 3.3 out of 5 stars, based on 314 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hotwire Communications employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

314 reviews

2.0

Aug 21, 2024

Started off great…

Anonymous

Recommend

CEO approval

Business Outlook

Pros

Mid-level company so it’s easy to network and be in contact with anyone in the company internal job board so you have the opportunity to advance if your department has the bandwidth to release you Remote work is available

Cons

Most departments are tight on staffing and it takes a lot to move around departments/advance Upper management that recently came in made the work environment rigid and fearful due to the changes A lot of managers who are too concerned kissing up to their higher ups to keep their jobs to care about the wellbeing of their team’s processes You have to be a strong advocate for yourself but not too strong because the HR team functions very efficiently for its purpose

5.0

Aug 16, 2024

Good Company

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Good work life balance and great coworkers

Cons

communication could be better between teams.

2.0

Aug 9, 2024

Company Restructuring. Role terminated.

Product copywriter

Recommend

CEO approval

Business Outlook

Pros

- Gained knowledge of the company's products/services. - Work-from-home - Severance package offer

Cons

- A few apples in management are a bit on the sour side with attitude and inflated egos taunting their years of experience with the company so as to make you feel "less than or inexperienced." - Project management from the top down was a bit messy with backlogged projects from years ago and some projects sitting inactive for months. - There are silos in the company from my observations, departments need more collaboration. Silos can lead to inefficiencies, miscommunication, and a lack of alignment toward the company's overall goals because each department may prioritize its objectives over the company's broader mission. - Some co-workers are unresponsive and/or ignore your messages regarding projects or inquiries to specific questions, Rude and unprofessional, and it's not a team environment I would continue being in. - Employee benefits take effect after 3 months of employment, not very competitive as some companies offer benefits from the first day you are hired.

Viewing 46 - 48 of 314 Reviews

Jobs at Hotwire Communications

Remote Contact Center Supervisor

Logistics Delivery Driver

Fort Lauderdale, FL

View job

Communication Desk Analyst