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Hotwire Communications

Engaged Employer

Hotwire Communications reviews

3.3

57% would recommend to a friend

(316 total reviews)

Kristin Johnson

68% approve of CEO

58% positive business outlook

Hotwire Communications has an employee rating of 3.3 out of 5 stars, based on 316 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hotwire Communications employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

316 reviews
2.0
Jan 23, 2014
Recommend
CEO approval
Business Outlook

Pros

Free parking is about it lol.

Cons

Supervisors dont know their jobs, customer service and tac reps gets thrown to the wolves and when they make a mistake they get penalized. Lack of communication, no one in this company is on the same page. Micro management in the office but they should be worrying about the BS service they provide their consumers. Every call i take im being told how bad this company is and i should be looking for another place to work... sums it up for ya ? STAY AWAY..if you dont u will regret it/.

2.0
May 8, 2013
Recommend
CEO approval
Business Outlook

Pros

Flexible hours, depending on your role limited micromanagement, truly an experience that is what you make it. Intelligent co-workers, interesting technology.

Cons

Disappointing salary, no one ever gets a raise or bonus. No such thing as an annual review here. Down side of the lack of micromanagement and flexible hours is oftentimes hard work and dedication goes completely unnoticed and unthanked. Bottle-neck syndrome with company management where company president makes all decisions and is involved to all areas of the business to a degree that it is detrimental to the progression of the company. Some exciting areas and developments but overall lack of a focus on personal growth and career development. Senior positions typically filled by outsiders rather than a deserving candidate internally who has been with the company for years.

1.0
Nov 21, 2012
Recommend
CEO approval
Business Outlook

Pros

ability to work overtime is sometimes available

Cons

no benefits, terrible pay, long hours, bad service, unresponsive management, no room for growth, every customer is super angry because the quality of service is terrible, lack of streamlined communication, nobody who works there wants to work there, untrained coworkers create ongoing problems which are swept under the rug, no accountability for anyone, and they will straight lie to you about bonuses and contests which are never actually paid out. This place is a joke.

Viewing 85 - 87 of 316 Reviews

Glassdoor has 322 Hotwire Communications reviews submitted anonymously by Hotwire Communications employees. Read employee reviews and ratings on Glassdoor to decide if Hotwire Communications is right for you.