Does Hotwire Communications pay their employees well?

According to anonymously submitted Glassdoor reviews, Hotwire Communications employees rate their compensation and benefits as 2.9 out of 5. Find out more about salaries and benefits at Hotwire Communications. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at Hotwire Communications?

57% of Hotwire Communications employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Hotwire Communications 3.3 out of 5 for work life balance, 3.2 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at Hotwire Communications?

Customer Service Representative (19) , Account Manager (15) , Customer Engagement Specialist (10) , Field Service Technician (9) , Installation Technician (9) , Technician (6) , Launch Account Manager (5) , Project Manager (5) , NOC Engineer (4) , Talent Acquisition Specialist (4) , Technical Engagement Specialist (4) , Technical Support Representative (4) , Business Development Executive (3) , Manager (3) , Service Technician (3)

What are the pros of working at Hotwire Communications according to real employee reviews?

"workers are great people, and highly intelligent." ((in 21 reviews)); "Hotwire is like a regular company with average pay and benefits." ((in 15 reviews)); "Decent benefits" ((in 10 reviews)); "Culture is great." ((in 8 reviews)); "Employees are all nice" ((in 6 reviews))

What are the cons of working at Hotwire Communications according to real employee reviews?

"Management was horrible and did not do their jobs." ((in 34 reviews)); "does not give raises or perks." ((in 13 reviews)); "No training or incentive programs." ((in 10 reviews)); "My manager was on time away, and another manager wanted me to tell her if she doesnt she would face up to $300" ((in 8 reviews)); "Upper management knows of this supervisor's foolishness and continue to keep him employed because of reasons unknown." ((in 7 reviews))

What are the top reviewed Hotwire Communications locations?

Fort Lauderdale , Miami , Bala Cynwyd , Naples , Tucker , Boca Raton , Miramar , Wynnewood , West Palm Beach , Atlanta , Cypress , Charlotte , Philadelphia , Fort Myers , Hollywood , Orlando , Buford , Port St Lucie , Cypress Creek , Rockford , Foristell , Raleigh , Salisbury , Dallas , Houston , San Antonio , San Juan , Levittown , North Miami Beach , Palm Beach

Hotwire Communications reviews

3.3

57% would recommend to a friend

(317 total reviews)

Kristin Johnson

68% approve of CEO

58% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Hotwire Communications has an employee rating of 3.3 out of 5 stars, based on 317 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hotwire Communications employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

317 reviews

4.0

Aug 3, 2023

NOC TAC T2

Noc tech

Recommend

CEO approval

Business Outlook

Pros

No micromanagement. Remote work. Overtime availability.

Cons

Unprofessional field tech. Doesn't value employee.

3.0

Jul 17, 2023

Eh

Tier ii technical support

Recommend

CEO approval

Business Outlook

Pros

Great ppl, comfortable environment, not stressful, good benefits

Cons

Pay, pay, pay, pay, pay

1.0

May 19, 2023

Don't Do It!

Training specialist

Recommend

CEO approval

Business Outlook

Pros

The company allows you to work remote

Cons

Short staffed in all departments. little to no company incentives or bonuses . awards for working over time include 25-50 dollars (plus over time typical pay). Open 24 hrs no room for work life balance, Favoritism and nepotism is really big here. High Turnover Rate No Learning Management System Awful Management There is no diversity until there is diversity. Which means most of the departments are people of color besides the marketing and hr department. They are an at will state which means you can be let go at any time for no reason at all They underpay their staff. I was a training specialist making 32/hr and my co worker was making 19/ hr with the same job responsibilities as me. No room for growth. People work there for 6 or more years and have not been promoted or provided a raise. All in all believe the google reviews from the customer standpoint.

Viewing 139 - 141 of 317 Reviews

Jobs at Hotwire Communications

Manager of Corporate Development and Strategic Finance Capital

Customer Solutions Consultant

Naples, FL

View job

Manager of Home Security Licensing/Compliance & HSE

Strategy & AI Associate