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Hotwire Communications

Engaged Employer

Hotwire Communications reviews

3.3

57% would recommend to a friend

(317 total reviews)

Kristin Johnson

68% approve of CEO

58% positive business outlook

Hotwire Communications has an employee rating of 3.3 out of 5 stars, based on 317 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hotwire Communications employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

317 reviews
1.0
Apr 19, 2022

do not go there!!

Recommend
CEO approval
Business Outlook

Pros

not working on weekends and nothing else

Cons

1. low wages compared with other providers. be ready to 20 / h. lucky ones or families manager can reach 23 /h). 2. there is not 1 manager with experience or certification in IT. 3. there is no training, just 1 week of pathetic training with one unknowlegeas of the technicians I saw in 20 years of experience. 4. they use an 'on-call week'( nothing that on-call shift) is a 12-16 h shift with no pre-call advice. be ready to wake up in the night to help managers friends to fix 1 TV when they heve other 4 tv at home just for the pleasure of these pathetic and unprofessionals NO ITs people to feel importants. 5. their system ones of the worst ever, their technology 5 years back or more. 5. no respect for holidays.

2.0
Apr 4, 2022
Recommend
CEO approval
Business Outlook

Pros

Remote work, standard benefits, only if your desperate or need some IT experience

Cons

Poor management, training was awful, they go over the things you need to know and how to do your jobs very vaguely and in poor detail, expect you to learn on the job, and doesn't even provide the tools and software until a few months down the line when you need it on day one... honestly, if you like getting yelled at on a daily basis from stupid customers with the pay being sub-par, then you might thrive at this job, otherwise, look for something else if you can

3.0
Mar 26, 2022
Recommend
CEO approval
Business Outlook

Pros

people were nice and helpful

Cons

Management is horrible, they pick their favorites and the others are ignored.

Viewing 142 - 144 of 317 Reviews

Glassdoor has 323 Hotwire Communications reviews submitted anonymously by Hotwire Communications employees. Read employee reviews and ratings on Glassdoor to decide if Hotwire Communications is right for you.