Does Hotwire Communications pay their employees well?

According to anonymously submitted Glassdoor reviews, Hotwire Communications employees rate their compensation and benefits as 2.9 out of 5. Find out more about salaries and benefits at Hotwire Communications. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at Hotwire Communications?

57% of Hotwire Communications employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Hotwire Communications 3.3 out of 5 for work life balance, 3.2 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at Hotwire Communications?

Customer Service Representative (19) , Account Manager (15) , Customer Engagement Specialist (10) , Field Service Technician (9) , Installation Technician (9) , Technician (6) , Launch Account Manager (5) , Project Manager (5) , NOC Engineer (4) , Talent Acquisition Specialist (4) , Technical Engagement Specialist (4) , Technical Support Representative (4) , Business Development Executive (3) , Manager (3) , Service Technician (3)

What are the pros of working at Hotwire Communications according to real employee reviews?

"Some good people to work with." ((in 23 reviews)); "Good Pay" ((in 16 reviews)); "Decent benefits" ((in 8 reviews)); "Exciting and adaptive culture" ((in 7 reviews)); "Employees are all nice" ((in 6 reviews))

What are the cons of working at Hotwire Communications according to real employee reviews?

"Management was horrible and did not do their jobs." ((in 33 reviews)); "The customers are terrible, there are no raises and they give you minimal incentives to get more income." ((in 12 reviews)); "No training or incentive programs." ((in 10 reviews)); "My manager was on time away, and another manager wanted me to tell her if she doesnt she would face up to $300" ((in 8 reviews)); "Upper management knows of this supervisor's foolishness and continue to keep him employed because of reasons unknown." ((in 7 reviews))

What are the top reviewed Hotwire Communications locations?

Fort Lauderdale , Miami , Bala Cynwyd , Naples , Tucker , Boca Raton , Miramar , Wynnewood , West Palm Beach , Atlanta , Cypress , Charlotte , Philadelphia , Fort Myers , Hollywood , Orlando , Buford , Port St Lucie , Cypress Creek , Rockford , Foristell , Raleigh , Salisbury , Dallas , Houston , San Antonio , San Juan , Levittown , North Miami Beach , Palm Beach

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Hotwire Communications

Hotwire Communications reviews

3.3

57% would recommend to a friend

(317 total reviews)

Kristin Johnson

68% approve of CEO

58% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (317 reviews)

Ratings by demographic groups

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Hotwire Communications has an employee rating of 3.3 out of 5 stars, based on 317 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hotwire Communications employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

317 reviews

2.0

Jul 30, 2025

Only if you need a Remote Job.

Technical support specialist

Recommend

CEO approval

Business Outlook

Pros

Short training, pay isn't that great, customers are extremely rude, only do this if you're desperate or need experience to break into the career/industry as a foothold.

Cons

It's Remote, only real benefit/pro of this job.

1.0

Jun 25, 2025

Run Don't Walk

Account manager

Recommend

CEO approval

Business Outlook

Pros

You get a one hour Lunch Break.

Cons

The higher ups will micromanage you and work you like a slave without any pay increases.

3.0

Jun 13, 2025

IT WAS FINE

Staff accountant

Recommend

CEO approval

Business Outlook

Pros

pretty easy going environment, lower work load

Cons

lack of communication from mgmt

Viewing 199 - 201 of 317 Reviews

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Remote Contact Center Supervisor

Director of Logistics

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Hotwire Communications

Hotwire Communications reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Only if you need a Remote Job.

Run Don't Walk

IT WAS FINE

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