Does Hotwire Communications pay their employees well?

According to anonymously submitted Glassdoor reviews, Hotwire Communications employees rate their compensation and benefits as 2.9 out of 5. Find out more about salaries and benefits at Hotwire Communications. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at Hotwire Communications?

57% of Hotwire Communications employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Hotwire Communications 3.3 out of 5 for work life balance, 3.2 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at Hotwire Communications?

Customer Service Representative (19) , Account Manager (14) , Customer Engagement Specialist (10) , Field Service Technician (9) , Installation Technician (9) , Technician (6) , Launch Account Manager (5) , Project Manager (5) , NOC Engineer (4) , Talent Acquisition Specialist (4) , Technical Engagement Specialist (4) , Technical Support Representative (4) , Business Development Executive (3) , Manager (3) , Service Technician (3)

What are the pros of working at Hotwire Communications according to real employee reviews?

"workers are great people, and highly intelligent." ((in 20 reviews)); "Good pay and excellent teachers" ((in 15 reviews)); "Decent benefits" ((in 10 reviews)); "Culture is great." ((in 8 reviews)); "Employees are all nice" ((in 6 reviews))

What are the cons of working at Hotwire Communications according to real employee reviews?

"Management was horrible and did not do their jobs." ((in 33 reviews)); "My manager was on time away, and another manager wanted me to tell her if she doesnt she would face up to $300" ((in 8 reviews)); "No training or incentive programs." ((in 8 reviews)); "Upper management knows of this supervisor's foolishness and continue to keep him employed because of reasons unknown." ((in 7 reviews)); "No work life balance." ((in 5 reviews))

What are the top reviewed Hotwire Communications locations?

Fort Lauderdale , Miami , Bala Cynwyd , Naples , Tucker , Boca Raton , Miramar , Wynnewood , West Palm Beach , Atlanta , Cypress , Charlotte , Philadelphia , Fort Myers , Hollywood , Orlando , Buford , Port St Lucie , Cypress Creek , Rockford , Foristell , Raleigh , Salisbury , Dallas , San Antonio , San Juan , Levittown , North Miami Beach , Palm Beach , Pembroke Pines

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Hotwire Communications

Hotwire Communications reviews

3.3

57% would recommend to a friend

(316 total reviews)

Kristin Johnson

68% approve of CEO

58% positive business outlook

Ratings by category

3.7

Diversity & inclusion

3.3

Work/Life balance

3.2

Culture & values

2.9

Compensation and benefits

2.8

Career opportunities

2.7

Senior management

Hotwire Communications has an employee rating of 3.3 out of 5 stars, based on 316 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hotwire Communications employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

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Disability

Parent or family caregiver

Veteran status

Reviews by job title

316 reviews

2.0

Jun 6, 2018

If you’ve ever experienced working with a professional organization or have had previous success - don’t work here.

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

A paycheck and benefits after 60 days.

Cons

There are no comprehensive positions here. From entry level to the top tier positions you would not aspire to become or mentor most of them. There are a few that are newer in their positions and are delusional about working hard toward some kind of success. This is not what this company promotes or appreciates. It appears as if the people who stay cannot land another job or don’t want to because they don’t want to be held accountable for proven performance or are simply content with mediocracy.

1.0

May 30, 2018

Customer service

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Starting pay rate, the desks are huge and roomy, TV break room, and training manager was also great.

Cons

The managers are not helpful at all and they act like they don’t want to help. Too much attitudes and that please don’t bother me face 24/7. Lots of gossip and drama. Please do not come here you will just be looking for another job within another few weeks because nobody wants to work in this type of environment.

5.0

May 28, 2018

Great Growing Company

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Constant growth and career advancement.

Cons

Nothing bad to report at this time.

Viewing 232 - 234 of 316 Reviews

Jobs at Hotwire Communications

Remote Contact Center Supervisor

Communication Desk Analyst

Logistics Delivery Driver

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Hotwire Communications

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If you’ve ever experienced working with a professional organization or have had previous success - don’t work here.

Customer service

Great Growing Company

Jobs at Hotwire Communications

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