Houston Methodist reviews

4.1

81% would recommend to a friend

(2,783 total reviews)
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Marc Boom

90% approve of CEO

79% positive business outlook

Houston Methodist has an employee rating of 4.1 out of 5 stars, based on 2,783 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Houston Methodist employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

3K reviews
1.0
Oct 4, 2016

HR & Leadership - what a joke!

Recommend
CEO approval
Business Outlook

Pros

Reputation Doctors are the best - they will support you but very political Patients Perks Great resume builder Co-workers Research Institute Diversity is valued

Cons

Med Center HR team is horrible. They are unresponsive and always side with management team. I escalated problems to Manager & Director with no follow up...can't get past secretary and won't respond to emails! Consensus on the floors is why bother filing a complaint you just get the run around and your manager will find out and write you up. Do NOT trust HR - they are only loyal to VPs. How do our problems get heard or resolved?!

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Houston Methodist Response
9y
Thank you for your comments. We take each area of concern seriously as it impacts our staff and our patients. Human Resources has the charge of partnering with all staff and leadership to ensure that issues are reviewed and addressed completely and as thoroughly as possible. Confidentiality is maintained to the degree that it does not limit or impede a thorough review. We would encourage you to speak directly to HR leadership for the TMC campus or send an email to our Employee Relations email inbox found via our corporate directory for any concerns you may have.
1.0
Sep 29, 2016

No room for growth, subpar retirement, cost cutting everywhere

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

*Most people here are friendly (the actual workers - not management, not the CEO, or higher ups). *Bonuses (small - but there nonetheless) *Job Security *EPIC was a good decision, even if the OLDER employees hate it. They only hate it because they hate change, but it was a good move.

Cons

* "New" CEO is cutting costs at the expense of good employees. The first thing Marc Boom did when he came in was lower pay, I kid you not. I have never heard of a GOOD company "lowering pay", but Marc Boom has done that. He has gone through and actually lowered the evening and overnight shift difference for some departments. He says its to "make it fair", which is the biggest cop-out ever. To make it fair, he supposedly gave people raises to compensate for it, but raises were given out in sporadic fashion, and many people were not given the proper raise to compensate, and others who didn't even work evening or days were given bigger raises. What a mess. What a way to bring up morale. Also, the old CEO gave out Kroger gift cards periodically to employees, and it was always such a nice surprise. It was more about the compassion behind the cards, not about the amount. The new CEO has never given a single extra bonus out, except the usual small ones they give to keep us on our toes. The new CEO Marc Boom does not seem compassionate, he seems like a cost cutting maniac. They continue to build new buildings, but they can't seem to keep decent staff (which is why they are always having hiring fairs for nurses). *The pay is OK, but not up to par for a "best place to work". That is one of the reasons they no longer win best place to work - it started under Marc Boom - once he came in, we stopped winning best place to work. Compensation always says they are trying to make us "even" to other places, but it takes them years to give the raises to do it - and you would think if you want to be the best in the nation you would actually pay MORE not that same as other places. If you just want to "keep up" with other places, then you can't expect to be the best. *Retirement is mediocre. They only match to 4%, and no pension. 6% should be the minimum. *They make really unintelligent decisions sometimes. They raised parking rates in garages because they said too many employees were parking there. Well, there are a lot of employees with certain disabilities (especially employees with transplants) that cannot park in Smithlands, because the light rail is literally covered in urine and homeless people. Methodist does NOT offer contract parking for these employees, they leave them to their own devices, so they have to park there. Also, there are loads of construction people parking there. Your building a new building after all. Stop blaming employees, and actually do your research please. *You have to jump through hoops to get health insurance. They make you take a yearly biometric, which I'm actually ok with. I hate it, but I understand it. However, even if your healthy, they make you take a class throughout the year to keep your rate low. It's ridiculous. If you have kids, and have to work a second job like me because Methodist doesn't pay enough, you don't have time to take a class. Especially if your working out already, you don't have time to jump through their hoops. It makes no sense. If your healthy, theres no reason to do a class. Its annoying, and no one else does this. They have one online class throughout the year, but if you miss a time, your screwed. I don't understand why they don't just leave the online classes up all year, so we can do it on our own time. We HAVE LIVES and FAMILIES and SECOND JOBS...we don't have time to go online checking to see if this class is up or not. Have some compassion for your employees.

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Houston Methodist Response
9y
We are always interested in what our employees have to say about working at Houston Methodist. We are very committed to the total well-being of our employees and are proud of the total rewards we offer. If you have any questions about your benefits, we’d appreciate the opportunity to talk to you further. Please contact Human Resources.
2.0
Sep 24, 2016
Recommend
CEO approval
Business Outlook

Pros

Ample procedures so you always know what to expect, the people - coworkers not management - for the most part are amazing, good benefits. You can learn a lot of hypothetical Best practices here and see some Good ideas come to life.

Cons

They bring people in for promotions and overlook those already in the organization; hr is HUGE and act like they can/will help you however they report back to your management if you complain; no exit interview when I left even though I requested one upon resignation - hr blamed outside consulting firm; pay is below market despite annual reviews; annual performance based raise is toted my management as up to 3.5 percent but I got a "4" which is one grade above your average good job of a "3" and got 1%. You have to give them the moon, work the load of two jobs, and stay content where you are. In the end, it's just a blame game when you ask management to explain discrepancies. If you want to get what you earned as far as promotions, you MUST leave.

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Houston Methodist Response
9y
We appreciate your concerns. To ensure anonymity, Houston Methodist partners with an outside agency, specializing in gathering exit interview information. If you voluntarily resigned, your information will be sent within 2 weeks of your termination date to our exit interview partner. Please contact your HR department if you have not heard from outside agency and provide your name and employee ID. You will have the option to keep your comments anonymous or to request that someone follow up with you directly.
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