HubSpot reviews

In the past year or so the culture at HubSpot has taken a complete nosedive. There has been a total exodus of highly tenured, knowledgeable people across so many departments who had been with the company for many years and held so much knowledge. It seems most everyone you now meet has been here under 2 years, which should tell you something. Leadership keeps joining from major Fortune 500 companies and along with it they have brought the toxic cultures. They continue “benchmarking to the market” which basically means doing away with the benefits and culture that made HubSpot special and different from the typical corporation that treated you as just a number. Work-life balance was terrible to begin with and was made worse after the layoffs. Constant communications via emails and Slack at all hours of the day and everything is somehow an emergency that needed to be completed yesterday. People are already on the edge of burnout, yet somehow we’re now pushing this new “high performance culture” that HR and leadership have barely been able to articule and explain what exactly it means.

There's been quite a few high impact people fired in recent months because they were doing "fine" for one quarter instead of exceeding expectations. They get a PIP, no clear guidance for improving, ignored by managers and then fired after a month. These are people who have been around for years, previously did well enough to get promoted, and are now suddenly not good enough. They built HubSpot and their reward is being cut off when they stop burning their candle on both ends. Performance measurement has gone from being story based to metrics based and it's hurting morale.