HubSpot reviews

3.4

54% would recommend to a friend

(4,187 total reviews)
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Yamini Rangan

63% approve of CEO

47% positive business outlook

HubSpot has an employee rating of 3.4 out of 5 stars, based on 4,187 company reviews on Glassdoor which indicates that most employees have a good working experience there. The HubSpot employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

4K reviews
5.0
Jun 2, 2018
Recommend
CEO approval
Business Outlook

Pros

- Incredible pace at product development and innovation, I've not seen a tech company until HubSpot that has product sprints going out on a DAILY basis. [Super important for any tech company to be ahead of the curve and thinking about setting the industry benchmark for what's next] - Everything is in the Wiki. From the latest marketing experiments (which in my opinion, are pieces written 10x better than any you'd find on growthhackers.com), to the Management team's targets, focus, thoughts, and priorities. I can spend hours going down the rabbit hole in this encyclopedia of knowledge from the smartest people globally. There's best practices and playbooks all documented, learnings and experiences from individuals who've been there done that, that we recently needed to have someone's full time job as a Wiki Manager to organise this world of information. - Culture. From projects working on diversity and inclusion, to ensuring that there are plentiful employee engagement activities, there's a lot of activities planned, if only you have time, bother to attend, show up, and engage in them. - Learning. This spans not just your own job scope, but also personal development, and future career growth. There are just so much resources available to tap on, like taking Managerial lessons if you intend to be a Manager one day, to attending workshops like becoming a trusted advisor. Seriously, it doesn't get better than this. There's $5k tuition grant and a free Kindle books program. HubSpot really invests A LOT in educating employees to be the smartest of the lot. If you are looking for somewhere to stand, HubSpot is a giant. Anyone driven enough is invited to stand on its shoulders to look further than what one can on him/herself.

Cons

One of the biggest cons of a big company is that there are cliques and silos formed within teams. Humans tend to gravitate toward similar people with similar experiences. One of the ways we deal with that is to play musical chairs and physically move people around at their desks so different teams get to be near each other.

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HubSpot Response
8y
Thanks so much for the thoughtful review from SingSpot!! I'm so grateful for your hard work to help the company grow in Singapore and throughout APAC, and I adore the SingSpot team. I agree with you on the insight and innovation that happens here, and appreciate your callout on marketing experiments and the pace of product improvements--they are truly remarkable. I promise we will continue to try to make you proud with the investments we make, thanks for your feedback and all that you do! -Katie
5.0
May 25, 2018

Growing Company with Potential for Personal Growth

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great pay and benefits, flexible work hours, intelligent/hard working colleagues, and a great campus

Cons

401k match is low comparatively and work/life balance can be strained during busier periods

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HubSpot Response
8y
Thanks for the review! Really appreciate it. We are working super hard on the life-work fit side of things to help folks strike a better balance, and we definitely hear folks saying they want us to keep an eye on our 401k as we grow, so thanks for sharing your thoughts--we'll keep them in mind as we think about our 2019 plans. Sincerely, Katie
5.0
May 16, 2018
Recommend
CEO approval
Business Outlook

Pros

Every part of the interview process was extremely well thought out and honestly enjoyable from a candidate stand point. The team really puts the effort into understanding your baseline for Inbound and if a good fit after the initial video interview (worst, most awkward part for me) and phone screen making sure the candidate is set up for success when talking to a hiring manager. You definitely get put through the gambit during the onsite portion. I spoke to three managers and two directors in 30 minute sequential meetings. All were great, but particularly the Service Director. It really wasn’t an interview after the first minute or two of talking to him. It was a conversation, and an insightful, engaging one at that. A++ From the minute you’re brought on, you have a huge wealth of freedom and autonomy to just get things.. done. Everyone deeply believes in the company and the product and I may have had one or the other in previous roles but rarely if ever both with other companies. Definitely cool.

Cons

Training can at times lack structure. There were times during the two week training you would come in, have a session for an hour and have a blank calendar the rest of the day. Perfectly fine if you use good judgement (hint) but you may struggle if you’re not used to building out your own day or if you learn best in traditional student-teacher dynamic.

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HubSpot Response
8y
Thanks so much for the thoughtful review and for joining our customer success team, we are so glad you're here and grateful for your impact on our customers globally. I love the callout you included around autonomy and passion for the product and mission--I'm delighted you feel that way. I think your point on training is a fair one--we always struggle with the blend between autonomy in the new hire experience and too much structure, but we have been working on a bit more of a hybrid model there that I hope helps in this long-term. I also love your passion for feedback-I think we've done a lot of work to help improve this, but still have work to do given how much we've grown over the last several years--we are working on it and hope to make you proud with our continued evolution on that front. Hope that helps and thanks again for the thoughtful review! -Katie
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