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      HubSpot

      Engaged Employer

      HubSpot reviews

      3.4

      54% would recommend to a friend

      (4,186 total reviews)
      avatar

      Yamini Rangan

      63% approve of CEO

      48% positive business outlook

      Ratings by category

      3.8

      Diversity & inclusion

      3.6

      Compensation and benefits

      3.4

      Culture & values

      3.4

      Work/Life balance

      3.2

      Career opportunities

      3.0

      Senior management

      HubSpot has an employee rating of 3.4 out of 5 stars, based on 4,186 company reviews on Glassdoor which indicates that most employees have a good working experience there. The HubSpot employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      4K reviews
      4.0
      Mar 23, 2018

      Great company culture & outlook, need to reevaluate pay & training

      Channel account manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Unlimited vacation, flexible WFH policy, great product-always innovating, amazing culture, great people

      Cons

      2 Big ones: First, the way we get comped and promoted is a nightmare to figure out. Quit worthy even. The first line of the compensation wiki PAGE says "provide a compensation structure that is simple, transparent, and rewards over-performance". The 4K word explanation plus dozens upon dozens of questions proves that it is neither clear nor transparent. There's gotchas, claw backs, this counts for this not for that, it's ridiculous. You gotta do this + that, and you get this, but if you sell this + that under this time period you only get this, add this, divide by this, multiply by that and, well, is your head spinning yet? This really needs to get simplified. It's hard to always solve for the customer when you're also trying to not shoot yourself in the foot. Second, there is no continuous training, not just from a sales coaching/development perspective but on the product in general. It's awesome that we're always innovating on the product, but when there's no structured/programmatic training to keep up with these changes, selling can get tricky. One offs are not going to cut it. Training at a team level is not consistent either

      avatar
      HubSpot Response
      8y
      Thank you for the feedback, and for helping our partners grow globally through your hard work. Regarding compensation structures, I'll connect with Channing to ensure he's in the loop on your feedback there. And on ongoing training, my hope is that Learn@HubSpot helps with a good portion of that--any new product launch or big updates are put into that system, so we try to make it easy for folks to engage, but you're right, it likely could be more mandatory or manager-driven. Appreciate the feedback and all you do to help HubSpot grow. Sincerely, Katie
      1.0
      Mar 20, 2018

      Inside Sales Account Executive

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      - Good Culture - Fast Paced - Good benefits / perks

      Cons

      The company has become essentially a frat house. No diversity when it comes to age groups, they simply want to hire the youngest people they can exploit. Unfortunately, the interview process when you eventually get through is a nightmare. They have the most drawn out interview process in the world, and make you jump through so many hoops only to earn a below market salary. They can do this because they make up for it with the culture, but compensation is poor in comparison to what they expect at the interview stage. This shows there is some delusion from the hiring team in thinking this is actually acceptable behavior.

      avatar
      HubSpot Response
      8y
      Disappointed to hear this feedback, thank you for sharing it. Our sales compensation is competitive and we regularly look at market rates and industry data to ensure it's benchmarked appropriately, so I'm not sure where the context on compensation is coming from, but either way it sounds like we let you down from the interview process on and that our commitment to diversity and inclusion (of race, gender, and age, among other things) didn't come through, so I apologize for that and will certainly use it to grow and improve as our team scales. Sincerely, Katie
      5.0
      Mar 17, 2018

      Great place to work - wouldn't want to leave my team

      Channel consultant
      Recommend
      CEO approval
      Business Outlook

      Pros

      Amazing culture, great learning and opportunity to grow

      Cons

      The waiting time for the free lunch is sometimes a bit long

      avatar
      HubSpot Response
      8y
      Thanks so much for the feedback and for helping our agency partners in EMEA grow. Sorry to hear about the lunch wait--if it makes you feel any better, all of our employees outside of Dublin would love to have lunched served, so I can't win either way! Thanks for all you do to help our services team, very grateful for your help and thanks for sharing your feedback with us and helping us grow. Hope to see you at the company meeting next week! Sincerely, Katie
      Viewing 3634 - 3636 of 4,186 Reviews
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