HubSpot reviews

3.4

54% would recommend to a friend

(4,183 total reviews)
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Yamini Rangan

63% approve of CEO

48% positive business outlook

HubSpot has an employee rating of 3.4 out of 5 stars, based on 4,183 company reviews on Glassdoor which indicates that most employees have a good working experience there. The HubSpot employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

4K reviews
5.0
Sep 28, 2017

Never a dull moment

Recommend
CEO approval
Business Outlook

Pros

I've been here a while now and have really enjoyed my time here. Every quarter or year there are new challenges that my coworkers and I are eager to solve. It's fascinating watching the entire company change year over year.

Cons

The culture and daily life is somewhat opinionated (documented well by the Culture Code presentation). There are always tradeoffs and HubSpot is no different.

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HubSpot Response
8y
Not going to lie, I laughed out loud at your opinionated note--you're absolutely right. People here have strong takes on things and it's worth noting and good feedback to be aware of that coming in. The good news is we host open debates on many of those issues, and my hope is that we have strong beliefs loosely held and are open to discussion and data to change our minds as appropriate. I'm delighted you're still loving HubSpot five years plus in, and promise we'll double down on the focus and execution we've been pounding the table about this year. Thanks for all your time and hard work at HubSpot, I'm extremely grateful. -Katie
5.0
Sep 27, 2017

Account Executive

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The chance to work with like minded individuals and some of the most intelligent and driven colleagues one could hope to work alongside.

Cons

Work/life balance on the sales team is weak even with no vacation policy given high sales quotas and expectations on culture participation.

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HubSpot Response
8y
Thanks so much for your feedback and for helping our prospects grow with HubSpot. I too feel grateful to work with intelligent and driven folks (including you) so thanks for taking the time to share this. Life-work fit is definitely something we continue to keep an eye on as we grow, so thanks for noting it as an area that can feel challenging on sales. Cheers, Katie
2.0
Sep 24, 2017
Recommend
CEO approval
Business Outlook

Pros

A lot of great people working really hard. Amazing expansion and yet feels like an small company. Great culture (on paper). Good benefits. Amazing facilities - it does make your job easier. If you're part of the company where people live, work by the company's culture deck, congrats you must be having the time and experience of your live. If any of the cons below sounds a bit familiar, move within or out of the company, seeing those things in 2017 is not worth it.

Cons

Subtle misogyny and sexism exists. It's saddening things like: "Be careful on what you write on interview reviews, European candidates can request transcripts", and those emails are not talking about confidential information but about language, disguised sexist jokes. I've seem post-interviews starting with: let's hire the attractive one to boost moral. Jokingly comments like: Be impartial even though girls are not you thing - directed to a male employee. Upper management acting inappropriately towards other employee, making suggestive (and highly questionable) comments on private subjects. It's not rare to hear comments like "That's how that person is" or " They do a great job, it was just a silly comment", when things like the ones above described come up in conversations. It's conflicting and infuriating to see a lot of people playing along (power/hierarchy situation) makes one wonder: are they trying to survive or is this just how they truly are?

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HubSpot Response
8y
Obviously this review unnerves me greatly, and I'd really like to follow up with you directly around your concerns if you're open to sharing them--happy to connect live or if you'd prefer to follow up anonymously I can work with Eric on 15Five follow up, but needless to say, I'd love to get specific examples and meaningfully fix this. There is no place whatsoever for sexist behavior in our interview and employee experience, so I want to help address this in any and every way possible. Thanks for sharing your concerns, they are important and critical for us to address. Sincerely, Katie
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