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      HubSpot

      Engaged Employer

      HubSpot reviews

      3.4

      54% would recommend to a friend

      (4,181 total reviews)
      avatar

      Yamini Rangan

      63% approve of CEO

      48% positive business outlook

      Ratings by demographic groups

      HubSpot has an employee rating of 3.4 out of 5 stars, based on 4,181 company reviews on Glassdoor which indicates that most employees have a good working experience there. The HubSpot employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

      Reviews by job title

      4K reviews
      5.0
      Sep 20, 2017

      Great place to work. Seriously.

      Customer success manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      There's a reason HubSpot keeps winning best place to work awards. It really is a great place to be. The company truly cares about the wellbeing of their employees and shows that through great benefits and perks, transparency with employees on the direction of the company, and a strong management team. There's a culture here where, no matter your role, if you have something to say, your voice will be heard. The people working here are consistently whip-smart, super hard working and generally fun to be around. Come for the free candy wall, stay for a great career. Benefits include: Tuition reimbursement Unlimited vacation Free books Stocked kitchen Waffle Wednesday Dog-Friendly office Regular team outings Flexible work culture And of course, the CANDY WALL! (my favorite)

      Cons

      As we become a bigger company, we're going through the growing pains of a scale up. On the upside, everyone's aware and making an effort to create simplicity in all processes.

      avatar
      HubSpot Response
      8y
      Thanks for taking the time to write this up, and for calling out flexible work culture and of course..the candy wall. One of the things I love about this review is that you call out that people's voices are really heard and prioritized , it means a lot to me that you feel that way. On the cons, I agree with you on the continued need for simplicity in what we do, and the need to continue to beat the drum on the long-term view--lots of work to be done, but I hope we make you proud with how we get there. Thanks for all you do and for writing this up! -Katie
      5.0
      Sep 20, 2017

      HubSpotters

      Senior marketing manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      - Health insurance coverage has been the best I've had - lowest of costs and the company takes care of the deductibles. - The pay is fair or above market value - the employee reserved stock units is often what makes your pay exceed the market value - New hires are pliable and extremely coachable, experienced hires are people who are "remarkable" at their prior roles; I've learned a lot from my peer. - Work-life balance is real here, same with unlimited vacation. You take what is needed and the team absorbs your absence with a plan. - People care about other people - so much that we'll often sacrifice our own goals to work on someone else's project that requires our expertise so that it succeeds. - If someone spills coffee in a meeting, the following will happen without fail: the closest people will drop their surroundings to help, the people on the outer ring will look for paper towels, and then the hive mind solves the problem. - The company structure changes every year, to best facilitate problems that need to be solved in the near future.

      Cons

      - Free waffles on Wednesdays occasionally gets cancelled - Boardgame nights start way too late in the day - Mystery Dinners (eat with a C-suite, chat, paid by HubSpot) favors a younger crowd without family commitments - HubSpotters feeling "entitled" to company perks (like all three mentioned points mentioned above) - On a more serious note, the company structure will occasionally make employees lose morale. Turnover tends to occur during those times, but it is still way below the industry average.

      avatar
      HubSpot Response
      8y
      Thanks for your input, and for the forward-thinking push on the CRM and bitcoin. My hope is that our acquisition this week will assure you our product and BD teams are taking a hard look at our future and how we can align our product to future needs. Your feedback is really thoughtful on both sides, thanks for sharing it--we've made attempts to address some of your concerns by doing Mystery Lunches for parents specifically to ensure it's not always an evening commitment, but definitely agree that we can do better there. Also agree that entitlement can be an issue-it's something we actively try to find a balance on, but it's a dance we have to continue to navigate with our employees. Thanks for your feedback and for helping HubSpot grow! -Katie
      5.0
      Sep 20, 2017

      Challenging and rewarding work

      Customer success manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      HubSpot is an incredible place to work and grow your career. I find the work to be challenging in the best way. I've got a manager who supports me wholeheartedly, an executive team that listens and takes action, and peers that are insanely smart, talented, and driven. I've been given the tools I need to succeed, but I have to work hard to provide value for our customers and hit my numbers. Something I really appreciate is that the company practices what it preaches with HEART and our mission. Being in such a transparent workplace is even better than I expected, and the company is open when we aren't meeting goals. It's pretty cool to see it all in action. Another thing I really value is the number of opportunities I have to get involved outside of the 9-5. A few awesome things I'm involved with are Women at HubSpot, People of Color at HubSpot, HubSpot on the Town, book clubs (thanks, free book program!), Healthy at HubSpot, and even a Ru Paul's Drag Race fantasy league.

      Cons

      It is an incredibly fast-paced place, so it's not built for everyone. For example, I used the unlimited paid time off to take a 2-week vacation and when I came back there were a number of big changes that took place in what seems like the blink of an eye. I personally love this, but it can be tough at times.

      avatar
      HubSpot Response
      8y
      How is there a Ru Paul Drag Race fantasy league and no one filled me in!? This is an outrage. All kidding aside, I'm so happy that you found things at HubSpot that make your heart sing, both formal and informal initiatives. There is truly nothing that makes me more delighted than people finding an environment where they thrive, so I'm delighted HubSpot and your manager have done that for you. Your callout on change (particularly coming back from being out of office) is a really good one, thanks for pointing it out. Most importantly, thanks for making our culture better with your input, feedback, and attendance and participation at so many events--it's people like you that make HubSpot so wonderful, so thank YOU for that! -Katie
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