HubSpot reviews

3.4

54% would recommend to a friend

(4,176 total reviews)
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Yamini Rangan

63% approve of CEO

48% positive business outlook

HubSpot has an employee rating of 3.4 out of 5 stars, based on 4,176 company reviews on Glassdoor which indicates that most employees have a good working experience there. The HubSpot employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

4K reviews
5.0
Aug 23, 2017

Remarkable team and mission

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

There are so many. First, the transparency and autonomy you are given is remarkable at a company of this size. You are given all the tools and autonomy to do your best work. Second, the team is fantastic from top to bottom. Third, the company is still laser focused on the mission and not solely on the quarterly earnings. Finally, it's amazing to see a company of this size balance scale and growth. It's like a Mini-MBA.

Cons

Legacy internal systems are being rewritten which makes some of the day-to-day more difficult than it should be. You'll have to have an ounce of patience as the team catches up.

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HubSpot Response
8y
An ounce of patience might be the title of my (not so forthcoming) autobiography after this year--you're spot on that scale requires diligence and patience in equal doses, I'm definitely feeling that personally as I'm sure you are too. I love that you call out working here is like a mini-MBA, and that you emphasized the importance of focus--we are working hard to do fewer things better, and I hope that ripple is felt throughout the business if we execute as we'd hoped in the year to come. Thanks for the review and for helping our customers, partners, and prospects grow! -Katie
5.0
Aug 23, 2017
Recommend
CEO approval
Business Outlook

Pros

HubSpot is an incredible company and I am still excited to come into work every day several years into my tenure. I think you'd be hard pressed to find a better tech company in the area, especially as an engineer. Business wise, stock and metrics continue to improve. Growth is difficult to sustain and not easy, but I'm bullish that we will continue to find ways. The company is not perfect, but the best thing about the culture is that it is willing to admit faults and improve where things are not great. * increased investment and revamping of training and leadership * always introspective, refining, improving processes and culture * transparency of operations and business from top down * growing, lots of hiring, opportunities to move up * great office, perks (coffee garden, tea, barista, ping pong, beer, snacks) * strong, trusted leadership * smart coworkers * flexibility in time * overall a fun environment to work in, great social events * autonomy, power to have impact

Cons

Naturally as the company has grown, the only constant has been change - which is fine. But HubSpot, like most growing startups/scaleups is not great at change management. There is good transparency, but that does not necessarily equate to good communication. There is thrash at times because the org structure does not support the goals that leadership sets for the company (which seem directionally correct, but execution is lacking). The company is very young and lacks diversity in many areas (race, women in leadership, etc), though there is a genuine effort to improve here.

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HubSpot Response
8y
Thanks for taking the time to write such a thoughtful review--I think your push on autonomy is a good way, and I agree we likely need a bit more guardrails and clarity for folks on the front line. We are working really hard to move the needle on both diversity and inclusion, but still work to be done as you said. Lastly, I love that you called out our introspective nature as a company--we are always trying to grow, iterate, and improve, and I'm glad to hear that shines through in your experience. Thanks for helping HubSpot grow. Sincerely, Katie
5.0
Aug 21, 2017

Sales

Recommend
CEO approval
Business Outlook

Pros

If you get an opportunity to work at HubSpot, take it! It will be the best career decision ever.

Cons

None that I can think of.

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HubSpot Response
8y
Thanks for spending time at HubSpot and hope you're part of our strong and ever-growing Alumni network! Really appreciate the review and glad you grew in sales while you were here, thanks for all your hard work! -Katie
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