Is Humana a good company to work for as a Inbound Contact Representative I?

Inbound Contact Representative I professionals working at Humana have rated their employer with 4.1 out of 5 stars in 47 Glassdoor reviews. This is a higher than average score with the overall rating of Humana employees being 3.6 out of 5 stars. Search open Inbound Contact Representative I Jobs at Humana now and start preparing for your job interview by browsing frequently asked Inbound Contact Representative I interview questions at Humana .

Does Humana pay Inbound Contact Representative I employees well?

Inbound Contact Representative I professionals rate their compensation and benefits at Humana with 4.4 out of 5 stars based on 47 anonymously submitted employee reviews. This is 17.3% better than the company average rating for salary and benefits. Find out more about Inbound Contact Representative I salaries at Humana.

What are the top reviewed jobs at Humana?

Customer Service Representative (211) , Analyst (85) , Project Manager (85) , Care Manager (83) , Consultant (82) , RN Case Manager (78) , Manager (73) , Pharmacy Technician (72) , Director (71) , Sales Representative (69) , Dms Sales Agent (64) , Registered Nurse (64) , Sales Associate (57) , RN Care Manager (56) , Grievance and Appeals Specialist (53)

What are the pros of working at Humana according to real employee reviews?

"Benefits are great and competitive" ((in 876 reviews)); "It can be a tedious job with tons of time on the road but the pay is good." ((in 555 reviews)); "The ability to work from home is a great plus" ((in 471 reviews)); "Good work life balance which is great" ((in 300 reviews)); "The flexibility and people are great!" ((in 273 reviews))

What are the cons of working at Humana according to real employee reviews?

"Disorganized and poor leadership" ((in 147 reviews)); "HR or hiring managers don't provide feedback after a rejection" ((in 143 reviews)); "Frequent layoffs and changes in regards to productivity aspects." ((in 133 reviews)); "call) with 20 hours weekly yet we get NO HOURS & NO TRAINING!! Why did they hire us exactly??" ((in 104 reviews)); "Middle management is self absorbed and upper management is blind to this fact." ((in 97 reviews))

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Humana

Humana Inbound Contact Representative I reviews

Item: Humana
Rating: 1
Author: Current employee - Inbound Contact Representative

4.1

67% would recommend to a friend

(47 total reviews)

Jim Rechtin

100% approve of CEO

73% positive business outlook

Ratings by category

4.4

Compensation and benefits

4.2

Culture & values

4.2

Career opportunities

4.1

Diversity & inclusion

3.8

Work/Life balance

3.7

Senior management

Inbound Contact Representative I employees have rated Humana with 4.1 out of 5 stars, based on 47 company reviews on Glassdoor. This indicates that most Inbound Contact Representative I professionals have an excellent working experience there. Humana is rated in line with the average (within 1 standard deviation) by Inbound Contact Representative I professionals compared to other employers within the Healthcare industry (3.4 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

47 reviews

4.0

Sep 29, 2020

good company

Inbound contact center representative

Recommend

CEO approval

Business Outlook

Pros

great pay, great benefits and good colleagues.

Cons

hard to grow as a professional

1.0

Aug 25, 2019

Not a good company to work for ! Poor management overworked and underpaid employees!

Inbound contact representative

Recommend

CEO approval

Business Outlook

Pros

Option to work at home

Cons

They do not care about Employee’s well-being . They are always adding more training and more skills and adding more pilots and will not give you a raise. They have frequent shift bids and they do not allow time for life changes. They only care about your numbers and what you can do for the business and not how happy you are as an employee. The workload is stressful and they can care less how their employees feel they only care about how many members you serve and the quality of your surveys.

Viewing 46 - 47 of 47 Reviews

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Humana reviews Humana Inbound Contact Representative I reviews

Humana

Humana Inbound Contact Representative I reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

good company

Not a good company to work for ! Poor management overworked and underpaid employees!

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