Is Humana a good company to work for as a Inbound Representative?

Inbound Representative professionals working at Humana have rated their employer with 3.0 out of 5 stars in 89 Glassdoor reviews. This is a lower than average score with the overall rating of Humana employees being 3.6 out of 5 stars. Search open Inbound Representative Jobs at Humana now and start preparing for your job interview by browsing frequently asked Inbound Representative interview questions at Humana .

Does Humana pay Inbound Representative employees well?

Inbound Representative professionals rate their compensation and benefits at Humana with 3.6 out of 5 stars based on 89 anonymously submitted employee reviews. This is 2.7% worse than the company average rating for salary and benefits. Find out more about Inbound Representative salaries at Humana.

How happy are Inbound Representative professionals working at Humana?

56% of Inbound Representative employees at Humana would recommend their employer to a friend. This rating has increased by 13% in the past 12 months. Inbound Representative professionals have also rated Humana with a 2.9 rating for work-life-balance, 3.4 rating for diversity and inclusion, 3.1 rating for culture and values and 2.9 rating for career opportunities.

What are the top reviewed jobs at Humana?

Customer Service Representative (211) , Analyst (85) , Project Manager (85) , Care Manager (83) , Consultant (82) , RN Case Manager (78) , Manager (73) , Pharmacy Technician (72) , Director (70) , Sales Representative (69) , Dms Sales Agent (64) , Registered Nurse (63) , RN Care Manager (56) , Sales Associate (56) , Grievance and Appeals Specialist (53)

What are the pros of working at Humana according to real employee reviews?

"Benefits are great and competitive" ((in 840 reviews)); "It can be a tedious job with tons of time on the road but the pay is good." ((in 557 reviews)); "The ability to work from home is a great plus" ((in 470 reviews)); "Great people and lots of energy" ((in 268 reviews)); "Humana truly has developed a great culture from the top down and values their employees health and well" ((in 204 reviews))

What are the cons of working at Humana according to real employee reviews?

"Disorganized and poor leadership" ((in 147 reviews)); "HR or hiring managers don't provide feedback after a rejection" ((in 145 reviews)); "In the last year we have experienced nothing but layoffs and constant instability." ((in 125 reviews)); "There was a complete destruction of our processes with no training until late afternoon the day before implementation." ((in 105 reviews)); "Middle management is self absorbed and upper management is blind to this fact." ((in 97 reviews))

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Humana

Humana Inbound Representative reviews

3.0

56% would recommend to a friend

(89 total reviews)

Jim Rechtin

45% approve of CEO

28% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (89 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

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Parent or family caregiver

Veteran status

Inbound Representative employees have rated Humana with 3.0 out of 5 stars, based on 89 company reviews on Glassdoor. This indicates that most Inbound Representative professionals have an average working experience there. Humana is rated in line with the average (within 1 standard deviation) by Inbound Representative professionals compared to other employers within the Healthcare industry (3.4 stars).

Reviews by job title

89 reviews

5.0

Jun 12, 2023

None

Inbound customer service representative

Recommend

CEO approval

Business Outlook

Pros

Great company overall to be honest

Cons

You may get the shift you want upon being hired

3.0

Jun 7, 2023

Think twice

Inbound customer service representative

Recommend

CEO approval

Business Outlook

Pros

Stable job, work with great people

Cons

Low pay , not able to negotiate. Micromanaging

3.0

May 24, 2023

My experience

Inbound contacts representative ii

Recommend

CEO approval

Business Outlook

Pros

Great company with lots of advancement opportunities

Cons

Miscommunications among the programs that Humana offers current position, feels more like retail customer service, even though we are supposed to specialize in healthcare

Viewing 28 - 30 of 89 Reviews

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Humana Inbound Representative reviews

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