Is Humana a good company to work for as a Inbound Representative?

Inbound Representative professionals working at Humana have rated their employer with 3.0 out of 5 stars in 89 Glassdoor reviews. This is a lower than average score with the overall rating of Humana employees being 3.6 out of 5 stars. Search open Inbound Representative Jobs at Humana now and start preparing for your job interview by browsing frequently asked Inbound Representative interview questions at Humana .

Does Humana pay Inbound Representative employees well?

Inbound Representative professionals rate their compensation and benefits at Humana with 3.6 out of 5 stars based on 89 anonymously submitted employee reviews. This is 2.7% worse than the company average rating for salary and benefits. Find out more about Inbound Representative salaries at Humana.

How happy are Inbound Representative professionals working at Humana?

56% of Inbound Representative employees at Humana would recommend their employer to a friend. This rating has increased by 13% in the past 12 months. Inbound Representative professionals have also rated Humana with a 2.9 rating for work-life-balance, 3.4 rating for diversity and inclusion, 3.1 rating for culture and values and 2.9 rating for career opportunities.

What are the top reviewed jobs at Humana?

Customer Service Representative (211) , Analyst (85) , Project Manager (85) , Care Manager (83) , Consultant (82) , RN Case Manager (78) , Manager (73) , Pharmacy Technician (72) , Director (70) , Sales Representative (69) , Dms Sales Agent (64) , Registered Nurse (63) , RN Care Manager (56) , Sales Associate (56) , Grievance and Appeals Specialist (53)

What are the pros of working at Humana according to real employee reviews?

"Benefits are great and competitive" ((in 852 reviews)); "It can be a tedious job with tons of time on the road but the pay is good." ((in 571 reviews)); "work from home is a good program" ((in 484 reviews)); "Great people and job flexibility" ((in 262 reviews)); "Humana truly has developed a great culture from the top down and values their employees health and well" ((in 212 reviews))

What are the cons of working at Humana according to real employee reviews?

"Disorganized and poor leadership" ((in 150 reviews)); "HR or hiring managers don't provide feedback after a rejection" ((in 145 reviews)); "Frequent layoffs and changes in regards to productivity aspects." ((in 124 reviews)); "call) with 20 hours weekly yet we get NO HOURS & NO TRAINING!! Why did they hire us exactly??" ((in 98 reviews)); "Middle management is self absorbed and upper management is blind to this fact." ((in 96 reviews))

Humana Inbound Representative reviews

3.0

56% would recommend to a friend

(89 total reviews)

Jim Rechtin

45% approve of CEO

28% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Inbound Representative employees have rated Humana with 3.0 out of 5 stars, based on 89 company reviews on Glassdoor. This indicates that most Inbound Representative professionals have an average working experience there. Humana is rated in line with the average (within 1 standard deviation) by Inbound Representative professionals compared to other employers within the Healthcare industry (3.4 stars).

Reviews by job title

89 reviews

3.0

Feb 9, 2023

Not for Me

Inbound contacts representative ii

Recommend

CEO approval

Business Outlook

Pros

Day 1 insurance benefits, higher starting pay than similar companies.

Cons

The CP team (FL based Medicare) is too strict and acts as a separate entity. Management seems as if they’re on a power trip.

3.0

Jan 27, 2023

Not everyone gets the same opportunity

Inbound contacts representative ii

Recommend

CEO approval

Business Outlook

Pros

They do compensate their employees fairly and have very great benefits/flexible schedules.

Cons

Associates in Puerto Rico do not have the same advancement opportunities as associates Stateside. A lot of vacant positions are opened in which Puertorrican representatives will not be considered due to their current location.

1.0

Jan 23, 2023

Run

Inbound customer service representative

Recommend

CEO approval

Business Outlook

Pros

No pros.The company needs to hire better management.

Cons

A lot of CONS. You can not move from your chair not even to go the the bathroom. You feel like you are in pre-school asking permission to step out to go to the bathroom or get some water.

Viewing 34 - 36 of 89 Reviews

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